Elopement
What is the course of action when the Door/Gate Alarm sounds and a WanderGuard alarm is activated (first 5 minutes)?
Conduct a head count.
Check the immediate area inside and outside the door.
Proceed with checking each apartment.
Verify if resident is out of the community with family/friend.
Sweeps all floors - all occupied and unoccupied rooms.
If an employee is calling off the day of their shift, how many hours in advance should they notify their supervisor?
4+ hours before shift
Who approves the Employee Requested Shift Swap Forms?
A Director or General Manager
What does RCFE stand for?
Residential Care Facility for the Elderly
What is the the definition of S.O.S. in our community?
See it, Own it, Solve it
See It: Watch for anything that could become a bigger issue.
Own It: Take responsibility to resolve it, even if you didn't cause it.
Solve It: Most issues can be handled quickly.
For bigger ones, contact supervisor and/or report to Maintenance or Housekeeping.
As soon as resident(s) is noted to be missing and internal search completed (within 5-10 minutes), what are the next course of action?
Notify Health Services Director, Care Director and General Manager.
General Manager or designee to notify the family/responsible party .
Staff to conduct neighborhood search by car.
if an employee is going to be late for their scheduled shift, when should they notify their supervisor?
30 minutes before they are late or as soon as possible.
When should Shift Swap request by submitted?
48 hours before the shift or at least 4 hours before the shift starts, absent extenuating circumstances.
Why do we maintain a temperature log?
To document that temperatures are being monitored and that appropriate action is taken when temperatures are outside the acceptable range.
What is the number one way to stop germs?
Clean hands are the number one way to stop germs.
Wash with soap and warm water for at least 20
seconds, making sure to scrub between fingers and
around thumbs.
What is the Color Code for Elopement?
Code Silver
What is considered Excessive Absenteeism?
2 or more unscheduled absences, unapproved late arrival, or unapproved early departure occurrences within a rolling 30-day period.
This does not include legally protected time off, or pre-approved leave of absences, paid sick time, pregnancy, intermittent FMLA or Worker's Comp Injury.
True or False
Shift swaps do not need to happen within the same period
False
Shift swaps need to happen within the same pay period to avoid future overtime in a future pay period.
Under California Title 22, refrigerators must maintain a maximum temperature of how many Fahrenheits?
40 degree Fahrenheit
or 4 degree Celcius
Where does the community Emergency & Disaster Manual located?
Fax Room next to the Concierge
Name 3-6 items in the Elopement Response Tool Kit
Copy of the Missing Resident Response Policy
Flashlights
Glow wands
Forms of communication e.g. pagers, hand-held radios, cell phones, whistles
Painters Tape
Hypo/Hyperthermia Blanket
True or False
The second No Call / No Show in a rolling 12-month period from their Final Written Warning could result in termination from employment at Aegis.
True
True or False
Any vacation request exceeding two weeks must be approved by the General Manager or the Vice President of Operations
True
What is the course of action if an abnormal temperature is found?
If an abnormal temperature is found, the temperature log can document corrective action — for example, notifying maintenance, disposing or moving food to another refrigerator, and/or increasing resident monitoring.
How many years have the company serve the community?
29 years
If a resident has dementia diagnosis and shows exit-seeking behavior i.e. tries to open doors, stands near exits, attempts to push exit doors, attempts to follow staff or visitors out, what is the Risk Level?
Low, Medium or High
High Risk Level
A supervisor can request a documentation from an employee regarding a doctor's note if they have been out sick for more than how many days?
More than 3 consecutive workdays or any parts thereof.
True or False
Even if a manager has to call an employee as a welfare check, and they reach the employee, it could still be considered a No Call / No Show, as the employee did not alert their manager of their absence.
True.
Manager will use their best judgement depending on the situation.
What is the most important principle when using a temperature log?
Monitor, document, and respond. A log is useful only when staff act on unsafe or abnormal readings.
What is Employee Assistance Program?
Life doesn't always go as planned, and it's okay to ask for help. Our Employee Assistance Program (EAP) through Sun Life supports you and your household members with free, confidential resources for everyday challenges, whether you're feeling stressed, navigating mental health concerns, managing family or relationship issues, or looking for financial or legal guidance. Support is available 24/7 at no cost. Call (877) 595-5281 or go online to www.guidanceresources.com using Web ID: EAPBUSINESS.