Mobile Crisis Unit
Hotlines
Wildcard
ACT
Crisis Debriefing
100

The 3 areas CO Springs Mobile Unit receives calls from

What are CSPD, CSFD, and AspenPointe Hotline?

100

Advantage of a Hotline

What is ...

The intervention can occur at the earliest possible stage?

The caller has full control over the contact?

The contact occurs in the natural environment of the caller?

100

The most vulnerable people access CI services here

What is the emergency room?

100

A.C.T. stands for...

What is Assertive Community-Based Treatment?

100

Name 3 of the high risk occupational groups that crisis debriefing is designed to assist in preventing post traumatic stress

What are...

Police, firefighters, EMT's, Disaster Response Staff, Emergency Room Staff and/or Social Workers 

200

The main goal of the Mobile Crisis Unit in regard to adolescents

What is providing crisis intervention in order to keep them out of the hospital and in their home?

200

Hotlines are often the only resource available to those in crisis during these times

What are nights and weekends?

200

The most common reason people go to the ER

What is Motor Vehicle Accident?

200

There are 6 primary goals of ACT...name one.

What is...

lessen or eliminate SX of MI?

Minimize or prevent acute episodes of the illness?

Meet basic need and enhance quality of life?

Improve functioning in adult social and employment roles?

Enhance ability to live independently in their community?

Lessen the families burden of providing care?

200

True or False

Herman (1992) believes that crisis debriefing accentuates the stress response and that the person may be triggered into the same neurobiological response as the traumatic event.

What is True?

300

The three areas assessed, as described by our local Mobile Crisis Responders

What are Safety, Medical, and Psychological or Mental Health? 

300

Hotline counselors establish rapport, conduct a brief assessment, help develop a crisis plan and...

What is refer the client to the appropriate treatment or resources?

300

Social Workers are critical in the ER; name 2 areas for which they may be called on to provide services

What are Grief, Bereavement, Suicide Attempts, Self-Harm, Acute Psychosis, Trauma, Locating Family of Patients, or Informing relatives of patients' situations?

300

The three key features of ACT are...

What are Treatment, Rehabilitation, and Support Services?

300

The goal of Crisis Debriefing is:

A. to prevent extended disruption from a traumatic event

B. to help employees manage job related stressors

C. to help prevent "secondary trauma"

D. None of the above

E. All of the above

F. Only A and B

What is E...All of the above

400

The key of service delivery for Mobile Crisis Units

What is system collaboration?

400

Give an example of an Information and Referral Network

What is 2-1-1?


400

A client enters the ER, the assessment determines they need TX that day, but not necessarily in the ER, which of the 4 triage categories does this fall into? 

What is Non-Urgent?

400

Name a client population that is most able to benefit from the ACT model

What is...

Those with Severe and Persistent MI?

Those who have difficulty getting to appointments on their own?

Those with a limited understanding of their need for help. 


400

In the Mitchell Model (6 Phases) education about the physical, emotional, and behavioral symptoms associated with stress defines this Phase.

What is the Teaching Phase?

500

This is considered an advantage and disadvantage of Mobile Crisis Units

What is collaboration with law enforcement

500

Name the four specialized categories of Hotlines

What are Suicide, Domestic Violence, Child Abuse, and Rape?

500

In doing crisis intervention work, the ideal stance includes which of the following:

A. Need nothing from your client

B. No personal investment in the outcome of the contact.

C. Development of a secondary professional ego that can delay gratification

D. All of the above

E. Only A and B

What is D. All of the above?

500

This makes the ACT model of CI different from traditional care

What is...

Multidisciplinary staff work as part of a team?

Clients are NOT required to adapt to prescriptive rules of TX

Clients are not directed to services or expected to access them on their own

500

Define the Three Phases of the Basic CIDB (Crisis Intervention Debriefing) Model.

What are...

1) Discussing the facts of the events?

2) Talking openly about feelings

3) Discussing how the person can deal with feelings and move on from the event

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