This is a highly transferable skill
Competency
Behavior that signifies how well a person is mastering a competency.
Behavioral Indicator
A tool used when making decisions that involve risks or significant consequences.
Decision Tree
What is Arby's identifying color of their brand?
Red
Gathering information on customers and competitors.
Market Research
The ability to use logic, research, data, and intuition to break down complex problems, determining feasible strategies for solutions through observation, evaluation, and reflection
Critical and Analytical Thinking
Removal of emotion and reliance on data, evidence, and logic in the decision making process.
Objective Analysis
Advantages and disadvantages of a given situation or decision are also known as what?
Pros and Cons
What is Arby's current slogan?
Arby's, we have the meats!
All interactions a customer has with a company before a purchase is made and continuing through and after the purchase.
Customer Experience
The ability to promote cooperation for diverse, collective input and output, to seek a range of perspectives, and to create an open and productive environment
Effective Collaboration
Setting specific, action-oriented goals that prioritize next steps; identifying measures of success to continue progress toward completing a goal
Goal Setting
The intended or unintended result of an action.
Consequence
What style/concept of restaurant is Arby's trying to position itself as? (hint: not QSR or Fast-Casual)
Fast Crafted
(In a customer) Continuing to believe that the business's product or service is their best option.
Loyal
The ability to set priorities and execute with integrity and initiative, in order to achieve their maximum productivity.
Self-Direction
The ability for an individual to embrace responsibility in a wide range of contexts, to demonstrate responsibility through action, inspiring and enabling peers and others, and to actively invest their attention toward the team's success
Leadership
Tool individuals and businesses can use to determine which organizations would be best suited for partnership
Collaboration Map
What state did Arby's originate?
Ohio
Name or symbol differentiating one company's identity, product, or service from competitors to make an impression on current customers and target market.
Brand
The ability to assess situations to navigate situational and structural norms; the ability to read context and identify stakeholders' perspectives to foster positive relationships
Cultural Agility
Recognizing and relating to the emotions, ideas, and points of view of others; managing one's personal behaviors and responses in a variety of situations and based on the emotions, ideas, and points of view of others
Interpersonal Skills
List what each letter in SMART goal stands for
S: Specific
M: Measurable
A: Attainable
R: Relevant
T: Time-bound
How many locations does Arby's have?
Over 3,300
The impression of a product held by real or potential consumers.
Brand Image