Patient Rights
This federal law, often referred to by its acronym, protects the privacy and security of a patient's health information.
A) OSHA
B) HIPAA
C) FERPA
D) ADA
What is HIPAA (Health Insurance Portability and Accountability Act)?
This non-verbal behavior demonstrates you are actively listening to a patient.
A) Checking your watch
B) Making eye contact
C) Crossing your arms
D) Looking at the computer screen constantly
What is B) Making eye contact
What is the single most important way to prevent the spread of infection?
A) Wearing gloves
B) Hand hygiene (washing hands)
C) Wearing a mask
D) Isolating patients
What is B) Hand hygiene (washing hands)
The ethical principle of "Beneficence" means:
A) Do no harm
B) Acting in the best interest of the patient
C) Being fair
D) Telling the truth
What is B) Acting in the best interest of the patient
This term describes physical, emotional, and mental exhaustion caused by long-term workplace stress.
A) Boredom
B) Burnout
C) Engagement
D) Empathy
What is B) Burnout
"Informed Consent" means the patient understands the risks, benefits, and alternatives of a treatment and agrees to it
A) Under duress
B) Voluntarily
C) Without explanation
D) After the procedure
What is B) Voluntarily?
This technique involves repeating back what a patient said in your own words to ensure understanding.
A) Deflecting
B) Paraphrasing
C) Diagnosing
D) Interjecting
What is B) Paraphrasing
Before administering medication or a procedure, you must check at least this many patient identifiers (e.g., name and DOB).
A) One
B) Two
C) Three
D) Four
What is B) Two
Full name & DOB
"Non-maleficence" is often summarized by this famous medical phrase.
A) Trust me, I'm a doctor
B) First, do no harm
C) Heal the sick
D) Always be kind
What is B) First, do no harm
Which of the following is a healthy way to manage work-related stress?
A) Skipping breaks
B) Bottling up emotions
C) Mindfulness or deep breathing
D) Working double shifts
What is C) Mindfulness or deep breathing
Patients have the right to request this regarding their own medical records.
A) To destroy them
B) To hide them from doctors
C) To access and obtain copies
D) To rewrite them personally
What is C) To access and obtain copies
Which of the following is an example of an open-ended question?
A) "Does your head hurt?"
B) "Did you take your pills?"
C) "Can you tell me more about your pain?"
D) "is your pain a 10?"
What is C) "Can you tell me more about your pain?"
To prevent falls, this item should be within the patient's reach before you leave the room.
A) The TV remote
B) Their shoes
C) The Call Light
D) Their chart
What is C) The Call Light
Respecting a patient's right to make their own decisions about their body is called:
A) Paternalism
B) Autonomy
C) Justice
D) Fidelity
What is B) Autonomy
"Compassion Fatigue" is effectively described as:
A) Caring too much
B) The "cost of caring" for others in pain
C) Being tired after a gym workout
D) Disliking your job
What is B) The "cost of caring" for others in pain
If a patient does not speak the primary language of the healthcare facility, they have the right to:
A) Use a family member as a translator
B) Use a translation app only
C) A qualified medical interpreter
D) Guess what is being said
What is C) A qualified medical interpreter
When a patient is angry or upset, this communication strategy can help de-escalate the situation.
A) Speaking louder than them
B) Telling them to calm down
C) Acknowledging their feelings (Validation)
D) Walking away immediately
What is C) Acknowledging their feelings (Validation)
"Standard Precautions" implies that all blood and body fluids should be treated as if they are:
A) Sterile
B) Infectious
C) Harmless
D) Clean
What is B) Infectious
Treating all patients fairly and equally, regardless of their background, falls under the principle of:
A) Justice
B) Veracity
C) Privacy
D) Empathy
What is A) Justice
Setting these helps healthcare workers separate their professional life from their personal life to maintain mental health.
A) Passwords
B) Boundaries
C) Alarms
D) Goals
What is B) Boundaries
This document allows a patient to state their wishes for end-of-life care if they become unable to communicate.
A) Incident Report
B) Discharge Summary
C) Advance Directive
D) Informed Consent
What is C) Advance Directive
The "S" in the SBAR communication tool used between healthcare providers stands for:
A) Safety
B) Situation
C) Summary
D) Symptoms
What is B) Situation
A "Near Miss" in healthcare safety is best defined as:
A) An error that caused harm
B) An error caught before it reached the patient
C) A procedure that went perfectly
D) A deliberate violation of rules
What is B) An error caught before it reached the patient
If a nurse hides a medication error because they are afraid of getting in trouble, they are violating the principle of "Veracity," which means:
A) Loyalty
B) Confidentiality
C) Truthfulness
D) Compassion
What is C) Truthfulness
Proper "Sleep Hygiene" includes:
A) Drinking coffee before bed
B) Watching TV in bed
C) Keeping a consistent sleep schedule
D) Exercising right before sleep
What is C) Keeping a consistent sleep schedule