LEADERSHIP
Leadership & Navigation
Leadership & Navigation
Motivation theory that states that the way a person interprets the causes for past success or failure is related to the present level of motivation
What is attribution theory?
Ability to stay true to values and maintain integrity in both personal and professional lives and, from an organizational perspective, approach to forming and maintaining relationships with colleagues and others in the organization
What is authenticity?
Defensive behavior that occurs when an organization recruits a diverse workforce but, consciously or otherwise, promotes assimilation rather than inclusion
What is covering?
Ability to be sensitive to and understand one’s own and others’ emotions and impulses
What is emotional intelligence (EI)?
Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker
What is active listening?
Power that is created when the leader can punish those who do not follow
What is coercive power?
Principles that guide decision making and behavior in an organization
What is a code of conduct?
A feeling that one’s success is due to luck, not hard work or skill; can lead individuals to feeling unfit for their current role
What is impostor syndrome?
Process by which two or more parties work together to reach agreement on a matter
What is negotiation?
Process of constructing a message so that an audience sees communicated facts in a certain way and is persuaded to take a certain action
What is framing?
Leadership theory in which the leaders’ goal is to serve the needs of their employees; emphasizes the sharing of power
What is servant leadership?
Situation in which a person or organization may benefit from undue influence due to involvement in outside activities, relationships, or investments that conflict with or have an impact on the employment relationship or its outcomes
What is conflict of interest?
Additional workload that is generated for members of an underrepresented group due to their requested participation in I&D efforts
What is cultural taxation?
Concept that proposes that any organization operates within a complex environment in which it affects and is affected by a variety of forces or stakeholders who all share in the value of the organization and its activities
What is stakeholder concept?
In communication, any factor that can disrupt the sending and receipt of a message—for example, physical factors such as loud environments, cultural factors such as a distinctive accent, or cognitive factors such as the use of unfamiliar jargon
What is noise?
Theory that states that motivation can be increased by providing employees with goals against which they can assess their achievement
What is goal-setting theory?
Extent to which an organization’s agreements, dealings, information, practices, and transactions are open to disclosure and review by relevant persons
What is transparency?
Refers to a workforce that approaches problems using different conceptual thought approaches that may stem from atypical brain structure
What is neurodiversity?
Process of developing mutually beneficial contacts through the exchange of information
What is networking?
Components of a message apart from its words. This could include physical gestures and posture and vocal tones, volume, and speed
What are nonverbals?
Category of leadership theories that states that leaders influence group members through certain behaviors; includes Blake-Mouton theory
What are behavioral theories?
Treatment of personal information that has been disclosed to another person or organization
What is confidentiality?
Voluntary group for employees who share a particular diversity dimension (race, religion, ethnicity, sexual orientation, etc.)
What is an employee resource group (ERG)?
Process in which negotiators aim for mutual gain, emphasizing the need to focus on the problem instead of personal differences and on mutually beneficial outcomes
What is principled negotiation?
Concept that states that 80% of effects come from 20% of causes
What is the Pareto principle (80-20 rule)?