Gadgets
A device for playing music or videos, like a DVD player.
What is a DVD player?
Gadgets work with this when there is no electricity.
What is a battery?
Something that doesn’t work properly.
What is faulty?
“There’s ___ wrong with it.”
What is something?
The person who helps you in the shop.
What is the sales assistant?
A portable device for reading books electronically.
What is an e-book reader?
This connects the gadget to the socet for charging
What is a charger?
The gadget is broken and doesn’t turn on.
What is “It doesn’t work” or “It has stopped working”?
“Can I have my money ___ , please?”
What is back?
The paper that proves you bought the item
What is the receipt?
You use these to listen to music privately
What are headphones?
The flat surface where you see pictures and words
What is the screen?
You want your money returned.
What is a refund?
“I’m not ___ about that.”
What is happy?
You do this when you are unhappy with the product.
What is a complaint?
A handheld device that can make calls and take photos play games, surf the internet
What is a smartphone?
You press this to turn the device on or off.
What is the on/off button?
You want a new one instead of the broken item
What is an exchange?
“Can I see the ___ ?” (when the assistant can’t help).
What is the manager?
The shop’s rule about returning items
What is the return policy?
A bigger version of a smartphone, often used for games and videos.
What is a tablet?
This lets you plug in a USB cable.
What is a USB port?
The shop can fix the gadget.
What is repair?
“I’m going to customer ___ .”
What are services?
A note from the shop that you can use instead of money.
What is a credit note?