CCEW Newsletters
Tina gave back her $500 commission in the short run. What happened in the long run?
She kept the account from a competitor because they appreciated her high ethical values.
What are written documents that outline organization's plan and actions taken to ensure plan is followed - foundation for your entire program.
Policies and procedures
Simon (CEO) and Finn (GC/CCO) make a joint statement about compliance and ethics at AIS Healthcare. This is a great illustration of?
What is tone at the top.
On Tuesday we learned why Good Ethical Behavior is___________?
Good for Business
Encourage employees to raise concerns
Reporting
• Is the action legal? • Is it fair? • Is it honest? • Is it consistent with AIS Healthcare values, policies and procedures? • Is it the right thing to do? • Does it protect AIS Healthcare from legal or financial risks?
What are six questions to ask to guide ethical behavior.
Do not respond. Report it to Marketing & Legal/Compliance Dept.
Establish appropriate incentives for compliance and disciplinary actions for violations.
Enforcement & Discipline
Never: • Offer, make or authorize payments or gifts in order to obtain business or secure an improper advantage • Make agreements that limit patient choice or fix prices • Provide anything of value to anyone who is in a position to influence decision-making
What are principles of ethical business practices.
Art +Integrity = ?
What is success. Do not trade increased revenue for decreased integrity.
A person responsible for compliance oversight.
Compliance Officer
AIS Healthcare's Values (3)
Innovation, Stewardship and Unity
Treat people like people.
What is rule that Kid President gave for how to disagree.
Use internal tools to evaluate program effectiveness and detect criminal conduct.
Internal Monitoring & Auditing
Someone asks what type of work you do. What's the "AIS Healthcare way" to answer this question?
Advancing Quality. Improving Lives.