Feeling Conflicted?
The practice of buying, selling or trading securities of any company while in possession of non-public material information concerning that company.
What is insider trading?
The Bank's guide for Employees to insure ethical conduct and to avoid behavior that could cause a conflict of interest.
What is the Code of Conduct?
Examples include:
Keeping "off-book" accounts; failing to keep mandatory records; and reporting inaccurate information in Bank documents.
What is Unethical Accounting/Recording Practices?
The Bank's policy and procedure to ensure appropriate use of online social tools.
What is the Bank's Social Media Policy and Social Media Procedure?
Sarah is friends with her co-worker John. John tells Sarah that she needs to quickly invest in a new stock called Integrated Knowledge Yield (IKY) to earn a lot of money. (John’s brother is in an executive position at IKY and informed John that IKY is going to report substantial gains as part of their quarterly report that has yet to be made available to the public). Sarah quickly invests $10,000 into IKY prior to the public report.
What is insider trading?
Jane was just offered a job with the Bank as a Full-Time Teller at the Oxford Branch. She also has a part time job with another Bank on Saturday afternoons. She assumes that isn't a problem because she can easily do both jobs without the hours overlapping.
What is a conflict of interest?
A great _____________ will create and sustain Customer loyalty. Things that you can do to help make this happen include making Customers feel valued, resolving issues quickly, speaking in plain language and taking time to listen and understand needs.
What is Customer Experience?
The discussion of ________________, including the divulgence of a Customer's transactions, to unauthorized individuals is prohibited. To do so could very easily create an embarrassing situation for you, the Bank or your Customer. Your integrity is a prime consideration for employment at the Bank.
What is confidential information?
The Newtown Savings Bank's current President & CEO since early 2018.
Who is Ken Weinstein?
Mr. Jones forgets to sign a mortgage loan application. Instead of making him come back to the branch office just to sign a form, Fran just signs it for him based on the signature already on file.
What is forgery?
No Employee of the Bank may accept ________________ from anyone in connection with the business of the Bank, either before or after a transaction is discussed or completed.
What are gifts or gratuities?
The policy that states Employees should clear their desks of all papers when they leave the office or at the end of the working day.
What is the Clean Desk Policy?
The Bank's intranet site where you can find policies, procedures and even fun events that the Bank is sponsoring.
What is the NSB Gateway?
When an Employer, Supervisor, or Co-worker treats another Employee unfairly based on religion, age, ethnicity, gender, disability, skin color, or race.
What is discrimination?
A Bank customer conceals the origin for illegally obtained money, typically through transfers involving foreign banks or legitimate businesses.
What is money laundering?
When an Employee conducts personal Bank business for themselves or a Family Member by bypassing the Teller line and doing the transaction by themselves.
What is handling personal transactions?
The program where all Bank Employees are expected to volunteer their time with a community service organization for at least 8 hours a year.
What is NSBCare?
The Bank's online training system in which some courses must be completed within 30 days of your start date.
What is BVS Online Training?
Examples of this prohibited conduct include: Sharing inappropriate photos, posting sexual posters, sexual comments, jokes, questions, inappropriate touching, inappropriate gestures or invading personal space.
What is sexual harassment?
A type of malicious software introduced to the Bank designed to block access to a computer system until a sum of money is paid.
What is ransomware?
Employees sometimes work a second job outside their normal work hours that can conflict with their normal job responsibilities.
What is an outside business activity?
This Department is specifically tasked with insuring that the Bank and its Employees comply with applicable laws and regulations. It also helps Employees understand legal and regulatory requirements and how they apply to our jobs.
What is the Risk Management Department?
This is a simple document that lists the names of different types of documents produced in the Bank, along with their agreed retention periods and methods for disposal.
What is a record retention schedule?
A set of goals that are specific, measurable, achievable, realistic and time-bound that every Employee is required to draft and have their Manager approve.
What are SMARTGoals?
A fraudster's illegal acquisition and use of a person's private identifying information, usually for financial gain.
What is identity theft?