Americorp 101
This federal program places Americans in service positions to address education, health, environment, and more.
What is AmeriCorps?
To graduate and earn your education award, you must complete these required hours and trainings.
What are service hours and training sessions?
This is the term used for the bi-weekly income members receive, instead of a salary.
What is a living allowance (or stipend)?
AmeriCorps members may never be alone with a student for this reason.
What is to ensure student safety and maintain boundaries?
These comments on social media should be acknowledged and redirected off-platform when possible.
What are critical or controversial comments?
This organization receives over $50 million annually from AmeriCorps to support members in schools.
What is City Year?
This document outlines all the requirements and policies you must follow during your service year.
What is the Member Service Agreement?
In addition to national holidays, members receive a bank of these, which vary by role
What are personal days?
If a student attempts to hug you, you should redirect it into this appropriate gesture.
What is a fist bump or high five?
Posts that include profanity, slurs, or private info should be treated this way.
What is delete them?
This award is given to AmeriCorps graduates to help with tuition or student loans.
What is the Segal AmeriCorps Education Award?
You should submit these every two weeks to receive your stipend.
What are timesheets?
These free City Year-provided resources include TalkSpace and Happier App.
What are mental health and wellness benefits?
These types of personal questions from students should always be redirected to school-related topics.
What are questions about your personal life or dating?
This system is where you report ethics or grant misuse anonymously.
What is the Ethics Point reporting system?
Understanding this helps members see how AmeriCorps and City Year are part of a larger movement of civic engagement.
What is the history of national service?
Inaccurate or false entries on these documents may lead to termination.
What are timesheets?
These are the four conditions that define when you are acting as a private citizen.
What are: not on City Year time, not using City Year channels, not in uniform, and not on a City Year device?
Members are required to report any suspicion of abuse or neglect because they are this.
What is a mandated reporter?
When you observe a security breach of student data, you must submit a case under this Service Desk subcategory.
What is “Security/Privacy Risk Reporting”?
This is what sets AmeriCorps participants apart from traditional employees in a workplace.
What is being a program participant, not an employee?
If pressured to act as a substitute teacher, you should report concerns to this person or team.
Who is your Impact Manager or Site Leadership?
These benefits—like education award and loan forbearance—are managed by AmeriCorps, not City Year.
What are AmeriCorps-specific benefits?
Student information must be stored here and never on personal devices or paper at home.
What are approved City Year systems (like OneDrive, Teams, cyschoolhouse)?
This federal law protects student data and is why City Year enforces strict data policies.
What is FERPA (Family Educational Rights and Privacy Act)?