Infection Control
Safety/Security
Human Resources
Patient Information
Quality/Risk Management
100
What PPE should always be worn while in the building?
A Surgical Face Mask
100
What are the Contact Numbers for Security at LWH?
Command and Control - 505.727.7822
Emergency for Women’s - Call 3333
Felix Garcia, Director - 505.727.7776
100
What system is used when checking your time and approving it?
Kronos
100
When would patient information be released?
It should not be released or discussed unless it is necessary to serve the patient or required by law.
100
What is quality?
Operational Excellence
200
You should use soap and water to wash your hands when:
When hands are visibly dirty
When working with a patient with Clostridium difficile (C. diff)
200
What is the percentage of accidents that can be prevented by the people in the work area?
40%
200
What is the maximum PTO accrual for someone with less than 5 years of service?
224 Hours
200
Where can you find information on interpreter services in the department?
In the “Utilizing Interpreter Services” document in the department.
200
What is risk management?
The process of identifying, reporting, and mitigating situations that may place the organization in jeopardy for legal action or possible loss of accreditation.
300
What are your 5 moments for hand hygiene?
Before touching a patient
Before clean/aseptic procedure
After body fluid exposure risk
After touching a patient
After touching patient surroundings
300
What are the steps you should follow to ensure safe lifting?
Visualize lift
Do I need assistance?
Can I hold close to my body?
Is there anything in the path, obstructions?
Buddy system, use communication (lifting plan: goal, route, final destination, any special instructions).
Test the lift, can you actually move it, or get help.
Bend at your knees, not at your waist. Do not use your back.
Avoid twisting.
Avoid reaching.
300
What website should you go to when viewing your paystubs?
300
Whose responsibility is it to document information on advanced directives for a patient?
The person giving care for the patient (you)
300
Who are your contacts for Risk Management?
Sharon Prudhomme, Risk Manager
505.727.7013
Elaine Freese, RN, Patient Advocate/Nurse Abstractor 505.727.7008
400
What is the sequence for putting on and removing PPE?
400
What two acronyms should you always remember during a fire?
“RACE”
“PASS”
400
Who can help you if you have an issue regarding your hours in your timecard?
Go to your Manager or Time Keeper
400
What are HCAHPS?
Hospital Consumer Assessment of Healthcare Providers and Systems
A survey that goes to random patients with results that are available online to the public.
400
How is quality measured?
HCAHPS - Patient Satisfaction Surveys
DNV GL – Accreditation Agency Acute Hospital
CARF – Accreditation Agency Rehab
International Certification Body
CMS COP, ISO Standards, NIAHO Standards
Employee Annual Survey
500
What are the 5 proper medical waste disposal bins?
Regular Waste
Biohazard Waste
Sharps
Chemo Waste
Pharmaceutical Waste
500
Name all of the common codes of our facility and what they mean
Red: Fire
Gray: Security
Silver: Combative person w/weapon
Pink: Infant/Child Abduction
Orange: Hazardous Spill
Black: Bomb Threat
500
When should you report a work related injury and who is your contact for work related injuries?
Report the day the injury occured.
Celeste Miller - HR Business Partner
505-727-7019
500
Who are always our priority?
Our Patients!
500
How do you report an incident?
Use Midas+ that can be found on fastlane and paper forms during down time and enter into Midas when it is back up