Privacy
Information that identifies a patient and includes data that relates to the individual's past, present or future treatment, health care or payment.
What is Protected Health Information (PHI)?
Safety, Teamwork, Accountability, Relationships, and Service that Shows Caring.
What is STAR Service?
The amount of a patient's PHI a team member can view in order to complete their job duties.
What is the minimum necessary?
Confidential and anonymous reporting method operated by a third party. Available 24/7/365
What is the Compliance Services Helpline.
Disclosing a patient's PHI to an unauthorized person. Examples include a depart summary being provided to a wrong patient, faxed medical records to incorrect recipient and billing statements sent to the wrong patient.
What is a privacy breach?
Guidance that sets expectations for professional conduct and gives direction in making the commitment to serve with integrity.
What is the Code of Conduct?
Contact your supervisor, call the Compliance Services office, email Compliance Services, and contact the Compliance Helpline.
What are ways to report a privacy/compliance concern?
(804) 828-0500
What is the Compliance Services Office phone number?
Asking for two patient identifiers, checking each page of a document to make sure it is for the correct patient, and verifying the correct paperwork is being provided to the correct recipient are ways to prevent this.
What are ways to safeguard PHI? What are ways to prevent a privacy breach?
What are the 7 elements of an effective compliance program?