Privacy
Information that identifies a patient and includes data that relates to the individual's past, present or future treatment, health care or payment.
What is Protected Health Information (PHI)?
(804) 828-0500
What is the Compliance Services Office phone number?
The amount of a patient's PHI a team member can view in order to complete their job duties.
What is the minimum necessary?
Confidential and anonymous reporting method operated by a third party. Available 24/7/365
What is the Compliance Services Helpline.
Disclosing a patient's PHI to an unauthorized person. Examples include a depart summary being provided to a wrong patient, faxed medical records to incorrect recipient and billing statements sent to the wrong patient.
What is a privacy breach?
Guidance that sets expectations for professional conduct and gives direction in making the commitment to serve with integrity.
What is the Code of Conduct?
Contact your supervisor, call the Compliance Services office, email Compliance Services, and contact the Compliance Helpline.
What are ways to report a privacy/compliance concern?
What are the 7 Elements of an Effective Compliance Program?
Notify the Patient and Office for Civil Rights,
News media if over 500 patients are affected,
Possible fines and reputational harm for VCU Health System,
Suspension or Termination for team members involved
What are things that can happen after a privacy breach?
Safety, Teamwork, Accountability, Relationships, and Service that Shows Caring
What is STAR service?