RAID
Andre lost important data and wants to ensure it doesn't happen again. He does not want to spend too much money implementing an expensive fault-tolerant solution. What type of RAID configuration would you recommend?
What is RAID 1?
Your computer beeps when it is booting up.
What is BIOS beep codes?
Type of drive that has moving parts.
Shortcut to open task manager
What is Control + Shift + Esc?
Area where support agents can look for answers about a network, product, or service
What is a knowledge base?
Cara buys 3 identical 2 TB SSD's to implement a fault tolerant RAID configuration. He configures RAID 1 using 3 disks, and later discovers that the total storage is only 2 TB. What type of RAID should he implement to fix this?
What is RAID 5?
Every time your computer boots up, you notice your time and date are wrong.
What is CMOS battery needs replacing?
10x faster than HDD
What is an SSD?
What is Virtualization?
Customer is hella mad bro, keeps complaining about your IT department. What do
What is let the customer vent and then restart the conversation?
Your computer has 3 drives in a RAID 5 configuration. One of the drives fails so you replace it right away. Immediately upon replacing the drive you notice that the overall performance seems to have been degraded. You research the issue and conclude that this is the expected behavior. How can you rationalize this behavior?
It takes time to rebuild the data on the new drive. During this time performance is degraded.
Set of key(s) to enter BIOS when computer is starting up. (Multiple answers)
What is DEL?
What is F10/F11?
10x faster than SSD
What is M.2 NVME?
File name for device manager
What is devmgmt.msc?
You are helping a client with a problem and as they are talking to you, you realize the problem. What do?
What is actively listen to the client until they finish explaining the problem?
Relative to RAID 0, give 2 statements that are true and would provide a reason to why you would implement it.
What is RAID 0 improves overall disk performance?
What is RAID 0 requires at least 2 drives
Computer boots up with fresh install. You receive the error "OS not found".
What is change the boot priority in BIOS.
What is remove external devices (ex. USB's)?
Command to partition a drive.
Computer boots up, then shuts off after a short period of time.
What is CPU is overheating?
What is thermal paste was not used?
Considered bad customer service. This is a place where you should not disclose information regarding clients/your job
Ryan owns a computer with 2 hard drives. One drive is used for the operating system, and the other drive is used for his personal files. He decides to install a third disk in a RAID 1 configuration to protect the disk with his files against data loss.
Once he has finished installing the RAID, he discovers all his data is lost. What happened?
He didn't back up his data and when he configured the RAID array, he lost all data on the drives.
Adriana is building a new computer. She does not know how much power she needs in her power supply.
She will have 3 HDD's (each 25 watts).
Processor = 125 watts.
MOBO = 80 watts.
RAM = 3 per stick (x4)
Video Card = 400 watts.
How big of a power supply will she need?
What is 900W power supply?
Type of format that only supports up to 4gb files in size.
What is FAT32?
Shortcut to make a new desktop on Windows 11
What is Windows + Tab?
You are working with a computer inept customer. There are 3 things you should do to make your job & their experience easier
What is keep a positive attitude?
What is frequently ask the customer what they see on the screen?
What is avoid asking the customer to take steps that might destroy files or settings?