Hardware
Before the OS kicks in, the BIOS runs a test. What is the name os this test? (Give me the full name for credit).
What is POST (Power On Self Test)
A technician has been dispatched to install a maintenance kit in a laser printer. Which of the following components should the technician avoid touching when performing the installation? A. Fuser housing B. Transfer roller C. Pickup roller D. Toner cartridge
What is B. Transfer roller
What tool enables you to modify which programs start when Windows 10 starts?
Task Manager
Which of the following cable types has a MAXIMUM transfer speed greater than 1 Gbps? A. CAT6 B. CAT5 C. CAT5e D. STP
What is A. CAT6
What Windows app in Windows 10 combines many utilities into a unified tool?
Settings
A technician is not able to boot to Windows OS. A “Non-bootable device found” message appears on the screen when the computer restarts. Which of the following is the MOST likely cause of the error message? 1.HDD is set to Cable Select. 2.A bootable HDD is not recognized in the BIOS. 3.Corrupt files in the operating system. 4.A rootkit has been installed.
2. A bootable HDD is not recognized in the BIOS
What option often enables you to diagnose TCP/IP errors such as connection problems?
Which of the following cables are prone to electromagnetic interference? A. STP B. PVC C. Plenum D. UTP
What is D. UTP
Silas has an AMD-based motherboard with two sticks of DDR3 RAM installed in two of the three RAM slots, for a total of 8 GB of system memory. When he runs CPU-Z to test the system, he notices that the software claims he's running single-channel memory. What could be the problem? (Select the best answer.)
He needs to move one of the installed sticks to a different slot to activate dual-channel memory.
Motherboards can be tricky and require you to install RAM in the proper slots to enable dual-channel memory access. In this case, Silas should move one of the installed sticks to a different slot to activate dual-channel memory. (And he should check the motherboard manual for the proper slots.)
Which of the following most accurately describes the relationship between BIOS and hardware?
All hardware needs BIOS.
Impact printers use which of the following technology combinations for generating printed output? A. Pin / Ribbon B. Nozzle / Ink C. Drum / Toner D. Heat / Ribbon
What is A. Pin/Ribbon
Which of the following display types will you commonly find on a portable PC today?
LCD
Which of the following connector types is found on coaxial cables? A. F B. ST C. RJ-11 D. RJ-45
What is A. F
Dave has a very buggy computer that keeps locking up at odd moments and rebooting spontaneously. He suspects the motherboard. How should he test it?
Check settings, verify good components, replace components and document all testing.
Which of the following memory standards are used in laptops? (Choose all that apply)
A. DIMM
B. MicroDIMM
C. SoDIMM
D. RIMM
B. MicroDIMM
C. SoDIMM
DIMM and RIMM are both desktop standards
When sharing a local printer with network users, which of the following considerations MUST be taken into account to ensure users will be able to print? A. Network permissions B. Printer language C. Print spool priorities D. Network topology
What is A. Network Permissions
Which tool would help you determine why a print job didn't print?
A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput? A. USB 2.0 B. eSATA C. CAT5 D. FireWire
What is B. eSATA
There are several alternatives available to satisfy the built in mass storage needs of computers. Which of the following are current hard drive technologies? (Choose three) Magnetic drive Tape drive Solid State Drive Floppy disk Hybrid Drive Digital versatile disc
What is Magnetic drive, Hybrid Drive, and SSD
List all Six Steps, in order, of the Laser print process.
What is... Processing, Charging (conditioning), Writing (exposing), Developing, Transferring, Fusing, and Cleaning.
A technician has replaced a bad internal WLAN card in a Windows 7 Professional laptop. The WLAN card is listed in Device Manager as enabled and working. Which of the following should be done NEXT to use the card? A. Change the security passphrase of the network. B. Configure encryption on the router. C. The SSID of the network must be added to the connection. D. The firmware and drivers must be updated to the latest version.
What is C. the SSID of the network must be added to the connection.
A dial-up modem uses which of the following types of connectors? A. RJ-11 B. RG-59 C. RJ-45 D. RG-6
What is A. RJ-11