Hardware
Printers
Networking
Cables
Computer/Net Theory
100

Before the OS kicks in, the BIOS runs a test. What is the name os this test? (Give me the full name for credit).

What is POST (Power On Self Test)

100

A technician has been dispatched to install a maintenance kit in a laser printer. Which of the following components should the technician avoid touching when performing the installation? A. Fuser housing B. Transfer roller C. Pickup roller D. Toner cartridge

What is B. Transfer roller

100
Which of the following is an APIPA address? A. 10.10.x.x B. 169.254.x.x C. 192.168.x.x D. 255.x.x.x
What is B. 169.254.x.x
100

Which of the following cable types has a MAXIMUM transfer speed greater than 1 Gbps? A. CAT6 B. CAT5 C. CAT5e D. STP

What is A. CAT6

100
Which of the following terms BEST describes the software or hardware used to manage virtual machines? A. Hypervisor B. Cloud Server Manager C. Supervisor D. Host Computer
What is A. Hypervisor
200
A technician is not able to boot to Windows OS. A “Non-bootable device found” message appears on the screen when the computer restarts. Which of the following is the MOST likely cause of the error message? 1.HDD is set to Cable Select. 2.A bootable HDD is not recognized in the BIOS. 3.Corrupt files in the operating system. 4.A rootkit has been installed.
2. A bootable HDD is not recognized in the BIOS
200

The imaging process of a laser printer includes which of the following steps? A. Submitting B. Formatting C. Cleaning D. Duplexing

What is C. Cleaning

200

192.168.1.129 has a subnet mask of?

A. 255.0.0.0 B. 255.255.0.0 C. 255.255.255.0 d. 255.255.255.255

What is C) 255.255.255.0

200

Which of the following cables are prone to electromagnetic interference? A. STP B. PVC C. Plenum D. UTP

What is D. UTP

200
Cloud computing provides multiple advantages. Which of below elements is BEST described by a service’s ability to be scaled up or down as the needs changes for a particular user without requiring costly hardware changes? A) Resource pooling B) On-demand C) Measured Service D) Rapid elasticity
D) Rapid elasticity
300
When diagnosing potential RAM issues, which of the following should be checked for proper configuration? A. Bus speeds B. Fan speeds C. UAC configuration D. CMOS battery voltage
What is A. Bus Speeds
300

Impact printers use which of the following technology combinations for generating printed output? A. Pin / Ribbon B. Nozzle / Ink C. Drum / Toner D. Heat / Ribbon

What is A. Pin/Ribbon

300
Which of the following protocols would an email client use? A. HTTP B. SNMP C. POP3 D. SFTP
What is C. POP3
300
Which of the following connector types is found on coaxial cables? A. F B. ST C. RJ-11 D. RJ-45
What is A. F
300
An office of 25 computers is interested in employing a file server, network shares, and print server functionality. Which of the following network setups would be BEST suited for this situation? A. Ad-hoc B. Workgroup C. Domain D. Token ring
What is C. Domain
400
You are a PC Support technician and you have been asked to select components to build a computer that will be used for CAD/CAM (Computer Aided Drafting/Computer Aided Modeling). Which components are the BEST TWO choices? 1.MIDI sound card 2.Onboard graphics 3.Triple channel memory 4.TV tuner 5.Socket 1366 CPU
What is 5. Socket 1366 CPU and 3. Triple channel memory
400
When sharing a local printer with network users, which of the following considerations MUST be taken into account to ensure users will be able to print? A. Network permissions B. Printer language C. Print spool priorities D. Network topology
What is A. Network Permissions
400

What protocol(s) would you use to set up email? A) 112 B) 110 C) 21 D) 25 E) 143 F) 443

What is 110 , 25 , and 143

400
A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput? A. USB 2.0 B. eSATA C. CAT5 D. FireWire
What is B. eSATA
400
A technician is creating a batch script that auto-assigns a particular drive share to a drive letter upon login. Which of the following commands can accomplish this? A. NET USE B. PING C. XCOPY D. IPCONFIG
What is A. NET USE
500
There are several alternatives available to satisfy the built in mass storage needs of computers. Which of the following are current hard drive technologies? (Choose three) Magnetic drive Tape drive Solid State Drive Floppy disk Hybrid Drive Digital versatile disc
What is Magnetic drive, Hybrid Drive, and SSD
500
List all Six Steps, in order, of the Laser print process.
What is... Processing, Charging (conditioning), Writing (exposing), Developing, Transferring, Fusing, and Cleaning.
500
A technician has replaced a bad internal WLAN card in a Windows 7 Professional laptop. The WLAN card is listed in Device Manager as enabled and working. Which of the following should be done NEXT to use the card? A. Change the security passphrase of the network. B. Configure encryption on the router. C. The SSID of the network must be added to the connection. D. The firmware and drivers must be updated to the latest version.
What is C. the SSID of the network must be added to the connection.
500
A dial-up modem uses which of the following types of connectors? A. RJ-11 B. RG-59 C. RJ-45 D. RG-6
What is A. RJ-11
500
Which of the following Control Panel utilities will allow a technician to change the associated file extension type in a Windows machine? A. Folder options B. Administrator tools C. Accessibility options D. Regional and language options
What is A. Folder Options
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