Mobile Devices
Networking
Hardware
Cloud & Virtualization
Hardware & Network Troubleshooting
100

This mobile accessory expands a laptop’s limited built-in ports into a full desktop-style setup, often adding HDMI, USB, audio, and network connections.

What is a Docking Station?

100

This device operates at Layer 1 of the OSI model and provides no intelligence in traffic management.

What is the HUB?

100

Streaks, smudging, or incomplete toner bonding in a laser printer are often linked to this heat-based component.

What is a Fuser?

100

This cloud deployment provides shared resources, collaboration, and cost efficiency among organizations with common goals.

What is a Community Cloud?

100

The startup diagnostic process a computer performs to verify hardware components before loading the operating system.

What is Power-On Self-Test (POST)?

200

Unlike Bluetooth, this technology works only at extremely close range, usually just a few centimeters.

What is Near Field Communication (NFC)?

200

Microwaves, Bluetooth devices, and cordless phones commonly interfere with this wireless frequency.

What is 2.4 GHz?

200

A warehouse needs to print shipping forms with multiple copies at once, making this printer type the best choice.

What is an Impact Printer?

200

This characteristic enables a company to instantly add more servers during high traffic and remove them when demand drops.

What is Rapid Elasticity?

200

A user reports tiny black points on an LCD screen that do not respond to pressure or refresh attempts.

What is a Dead Pixel?

300

A traveling employee connects their laptop to the internet by using this wireless connection provided by their phone.

What is a hotspot?

300

This model verifies identity first, determines access level second, and records actions third.

What is Authentication, Authorization & Accounting (AAA)

300

This term refers to the instruction set used by many Intel and AMD CPUs, commonly associated with 32-bit computing.

What is X86?

300

In this model, the provider manages the application, updates, and infrastructure while the user simply logs in and uses the software.

What is Software as a Service (SaaS)

300

This network issue causes choppy or distorted audio during Voice over IP (VoIP) calls due to inconsistent packet arrival.

What is Jitter

400

This approach reduces hardware costs for businesses but may introduce security concerns if devices are not properly managed.

What is BYOD?

400

A company routes all employee web browsing through this server to enforce content restrictions and monitor activity.

What is a Forward Proxy Server?

400

This technology enables Secure Boot, which helps prevent malicious bootloaders and rootkits during startup.

What is Unified Extensible Firmware Interface (UEFI)

400

A company installs VMware ESXi on a server to host dozens of virtual machines using this hypervisor category.

What is a Type 1 Bare Metal Hypervisor?

400

A presenter notices the top of the projected image is wider than the bottom, indicating this distortion problem.

What is keystoning?

500

This enterprise tool allows IT administrators to enforce password policies, encrypt devices, and remotely wipe lost or stolen phones.

What is Mobile Device Management (MDM)?

500

A business wants employees and guest users on the same switch but kept in separate networks using this configuration.

What are Virtual Local Area Networks (VLANs)

500

A database server running 24/7 uses this memory to prevent crashes caused by random bit-flip errors.

What is Error Correcting Code RAM (ECC)?

500

Companies use this solution so employees can log into the same work desktop environment from any device or location.

What is Virtual Desktop Infrastructure (VDI)?

500

This event often indicates serious problems such as driver failures, faulty RAM, or hardware instability.

What is the Blue Screen of Death (BSOD)?

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