What should you always wear when working inside of a computer?
What is an ESD wriststrap?
100
The main board of a computer is known as..?
What is a motherboard
100
What type of statements/questions should be asked to customers/clients?
What is an open-ended question
100
Identify this computer: more permanently set up computer that will run with more power, graphics, storage and versatility of applications than portable models.
What is a desktop
100
1 Byte is the equivalent to how many bits.
What is 8
200
What is the proper technique for lifting items?
What is lift with your legs - NOT WITH YOUR BACK
200
What is the location on a motherboard where the CPU is installed?
What is the CPU socket.
200
A technician report prohibited actions or content directly to:
What is a direct supervisor
200
Identify this computer: less powerful and more portable computer than a laptop; similarly fashioned with display, keyboard and pointing device
What is a netbook
200
Newer power supplies have how many pins?
What is 24
300
What organization maintains rules and regulations for workplace safety?
What is OSHA
300
What component retains information, such as the system date and time?
What is CMOS battery.
300
If someone else takes custody of a computer with prohibited content, what is taking place, or what type of form is being filled out?
What is chain of custody
300
Identify the computer: Computer with powerful CPU, more RAM and more storage space that provides network services to other computers.
What is a server
300
Laptop hard drives are what size?
What is 2.5"
400
What must be removed before servicing a computer?
What is jewelry
400
This type of CPU (processor) has pins and the sockets have the holes.
What is AMD
400
If there is a computer in question in regards to prohibited content, a technician should do what every time they do something to the computer?
What is document
400
DOUBLE JEOPARDY!! What is the predetermined standard for computer operation without failure?
What is reliability
400
Error detecting RAM is also known as...?
What is parity RAM
500
DOUBLE JEOPARDY!!! What class of fire extinguishers are used for computers and fax machines, or any live electrical equipment?
What is Class C
500
What is used to transfer heat from the CPU to the heat sink?
What is thermal paste
500
When you notice a computer with prohibited content, you should shut down the machine and do what?
What is isolate the computer.
500
What is the ability to connect multiple computers so that they have access to larger amounts of information and services