Information Systems
The Web
Vocabulary Terms
Decision Making
Technology
100
Finance and Asset management, Human Capital management, Supply chain management, Customer relationship management
What is Four major categories of information systems that support business processes common to most organizations.
100
inform or entertain the audience, influence the audience, sell products or services, facilitate off line relationships.
What are four primary goals an organization might choose to develop its web strategy?
100
encompasses all activities and information systems that support effective management of an organization's human capital.
What is human capital management?
100
operational, strategic, tactical
What are three levels of decision making that business intelligence supports?
100
Also known as chat consists of real-time text-based interaction over a network.
What is instant messaging?
200
Keeping track of all money coming in and out
What role does a financial and asset management information system serve in an organization?
200
refers to the ease with which a person accomplishes a goal
What is Usability?
200
an internet marketing strategy used to increase the quality and quantity of traffic from search engines.
What is search engine optimization?
200
The information managers use to make decisions, drawn from company's own information systems or external source.
What is business intelligence?
200
short for web log
What is a blog?
300
Customer Service/support, Marketing and Sales force automation
What are three basic categories of CRM technologies?
300
refers to how easily people with disabilities can access the web resources.
What is accessibility?
300
describes how easily managers can track timely and accurate supply chain metrics
What is visibility?
300
The capability of some machines to mimic aspects of human intelligence.
What is Artificial intelligence?
300
Unfamiliar communication tools, reduced media richness, greater physical distance, heightened anonymity, unclear audience
What are five distinguishing features of online environments?
400
Engineered suite, suite and synchronized modules, best of breed suites
What are three approaches to ERP integration?
400
flat architecture, hierarchical, multi dimension, sequential
What are examples of web site architecture?
400
the original language used to create web pages
What is html?
400
a statistical technique that reveals customer behavior patterns as they purchase multiple items.
What is market basket analysis?
400
blogs, wikis, social networking, microblogging and virtual worlds.
What are five web 2.0 technologies that facilitate collaboration?
500
Turnover cost, human capital return on an investment
What are two examples of metric used to quantify human capital?
500
the use of wireless, mobile devices to conduct e-commerce
What is m-commerce?
500
covers the strategies ,processes and information systems and organization uses to build and maintain relationships with current prospective customers.
What is customer relationship management?
500
The measurement of how long visitors linger at a website
What is stickiness?
500
microblogging tool invented by web users in which hosts on a similar topic all include a keyword prefix by a #
What is a hash tag?
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