Common Errors
What might you see on your screen if your computer crashes unexpectedly?
A Blue Screen
What’s the first thing to try if your computer is slow?
Restart it
What is the part of the computer that displays what you see on the screen?
Monitor
What might you need to do if your software asks for an update?
Click install
What does “URL” mean?
Website
What message appears if a website can't be found?
404 Error
Q: What should you check if your computer isn’t connecting to the internet?
Make sure Wi-Fi is turned on
What do you use to move the cursor on your computer screen?
Mouse
What kind of software helps protect your computer from viruses?
Anti-virus software
What does “Wi-Fi” allow you to do?
Connect to the internet wirelessly
What should you check if your computer suddenly turns off and won’t start again?
Power Connection
What do you do if a program isn’t responding (app is frozen)?
Close it using Task Manager
What stores your computer’s files and programs permanently?
Hard Drive
What does it mean if a program is “frozen”?
It is not responding to commands
What does a “file” contain on a computer?
Data or information
What does it mean if you see a message saying "No Internet Connection"?
You are not connected to Wi-Fi or Ethernet
What’s a simple step to try if your computer won’t start up at all?
Check if it’s plugged in
What part of the computer helps you to listen to sound?
Speakers
What should you do if a game or application won’t open?
Try restarting your computer
What is a “desktop” in computer terms?
The main screen you see after starting your computer
What happens if your screen goes blank but your computer is on?
The monitor may be disconnected or turned off
What should you press to restart your computer if it’s frozen?
The power button
What is the name of the part you press to type on your computer?
Keyboard
What is the name of the software you use to browse the internet?
Google Chrome, Firefox
What does “USB” stand for?
Universal Serial Bus