Chapter 3: Listening
The difference between hearing and listening
What is
Hearing: Vibration of sound waves on eardrums
Listening: Paying close attention to what we hear
?
The four types of listening
What is appreciative, empathic, comprehensive, and critical listening?
Three main parts of a speech
What is introduction, body, and conclusion?
The four methods of delivery
What is manuscript, memory, impromptu, and extemporaneous?
Definition of volume
What is loudness or softness of voice?
Definition of appreciative listening
What is listening for pleasure/enjoyment?
Definition of empathic listening
What is listening to provide emotional support for the speaker?
Two jobs/purposes in the introduction
What is get the attention/interest of the audience and orient listeners to subject matter?
Definition of an impromptu speech
What is a speech given with little or no immediate preparation?
Definition of an extemporaneous speech
What is a speech that is carefully prepared and rehearsed and presented from brief notes?
Definition of comprehensive listening
What is listening to understand the message?
Definition of critical listening
What is listening to evaluate the message?
Three things to do when rehearsing your speech
What is rehearsing out loud, asking friends and family members for feedback, and timing your speech?
Definition of a manuscript speech
What is a speech that is written out fully and read to an audience?
Definition of kinesics
What is the study of body motions as a mode of communication?
In focused listening, you listen for three things
What is main points, evidence, and technique?
In listening for a speaker's evidence, you keep an ear out for four things
What is sufficiency, accuracy, objectivity, and relevance?
Three things to do when giving your first speech
What is maintain eye contact with the audience, use your voice expressively, and avoid distracting mannerisms?
Definition of articulation
What is the physical production of speech sounds?
Definition of pronunciation
What is the accepted standard of sound/rhythm in given language?
Four major causes of poor listening
What is not concentrating, listening too hard, jumping to conclusions, and focusing on delivery/appearance?
Name three ways you can have better listening
What is
- Take listening seriously
- Be an active listener
- Resist distractions
- Don't be diverted by appearance/delivery
- Suspend judgment
- Develop note-taking skills
- Focus your listening
?
Three things to do to develop your first speech
What is be creative in structuring the speech, use colorful descriptive language, and describe an exciting experience?
The eight aspects of a speaker's voice that you should work to control
What is volume, pitch, rate, pauses, vocal variety, pronunciation, articulation, and dialect?
Definition of conversational quality
What is the quality of sounding spontaneous no matter how often rehearsed?