Intercul. Comm Competence
These behaviors are employed to communicate deference, admiration, and formality.
Displays of respect (p. 68)
Annisa obtained information about her culture by watching her parents' behaviors while growing up, watching TV and movies, reading books, participating in cultural holidays, rituals, celebrations, and ceremonies, and by seeking information and answers about her cultural group.
What aspect of the definition of culture (p. 25) is Annisa exemplifying?
Culture is learned (p. 25)
Rhett does not know much about his cultural heritage, but neither is he interested in or curious about learning more about his cultural heritage.
What stage of cultural identity development is Rhett in?
Unexamined cultural identity (p. 131)
This taxonomy refers to whether a cultural prioritizes the individual or the group.
Individualism-collectivism (p. 108)
This orientation toward health care situates health in the control of good or evil sources/spirits.
Magico-religious (p. 259)
Yasmin is studying abroad for a semester in Spain. Although she has studied Spanish for several years, she is still learning the language. Despite not being able to understand everything, she tries to remain calm and open when interacting with Spaniards.
What competence skill is Yasmin practicing?
Tolerance for ambiguity (p. 71)
Provide a definition for "cultural value" and an example of a U.S. cultural value.
Value = what a group of people defines as good/bad, important, valuable, just, etc.
U.S. cultural value = work ethic, individualism
A person who is learning and actively seeking information about their cultural heritage is in this stage of the identity development process.
Cultural identity search (p. 132)
This taxonomy relates to the degree to which a culture accepts change, risk, nonconformity, and dissent.
Uncertainty avoidance (p. 107-108)
This type of relationship is voluntary, involves a high degree of intimacy, involvement, and intensity, and typical includes frequent and reciprocal self-disclosure.
Friends/friendship (p. 227)
Harold is reading a magazine article about an Islamic holiday, Eid al-Adha, that was observed during August. However, after reading the first few paragraphs he thinks the holiday sounds weird and stops reading, uninterested in learning more.
What competence skill should Harold work more on?
Interaction posture (p. 71)
Daily or routine social activities, such as attending work or class, can be thought of as ______ _______.
Social episodes (p. 251)
Identify the difference between prejudice and discrimination.
Prejudice = cognitive, it exists in the mind (p. 143)
Discrimination = behavioral, it exists in our actions (p. 144)
Chong wants to communicate respect to his professor, so when he communicates with her, he addresses her using honorifics (i.e., "Dr.", "Professor"), avoids direct eye contact, and does not challenge her authority in the classroom. Which taxonomy does Chong's behavior exemplify?
Power distance (p. 105-107)
Chelsea is excitable and uses a lot of facial expressions while talking.
Tatsuya is reserved and his face is relatively expressionless or motionless while talking.
Which dimension of interpersonal relationships do Chelsea and Tatsuya exemplify?
Activation (p. 233)
While Reid is getting to know a classmate who is an international student, he is attentive to the processes of starting, maintaining, and ending the conversation.
What competence skill is Reid forming?
Interaction management (p. 69)
_______ ______ are recurring, repetitive topics that people talk about in social conversations.
Interaction scenes (p. 256)
While watching a documentary about Colombian culture, Lindsay experiences feelings that her culture's beliefs, values, and norms are better than those shown in the documentary.
What type of bias is Lindsay demonstrating?
Ethnocentrism
Cultures that discourage consumption (e.g., abstinence from drinking alcohol) and encourage modesty reflect this taxonomy.
Indulgence-restraint (p. 111-112)
Marie and Taylor started dating a few months ago. Marie likes to discuss her thoughts and feelings at length, while Taylor tends to withhold information.
Which dialectic is this new couple negotiating?
Openness/closedness dialectic (p. 235)
When attending a town hall meeting on race relations and community building, Ellen, who is a white woman, tries to remain aware of other racial groups' thoughts, feelings, and experiences toward the police.
What competence skill is Ellen working on?
Empathy (p. 69)
Provide an example that illustrates the distinction between the physical context and the social context (p. 17).
Physical = related to the actual location of the interaction
Social = related to the expectations that people have about a specific social event or occurrence
Identify the key difference between social categorization and stereotyping.
Social categorization is a cognitive process by which information is taken in and organized. (p. 136)
Stereotyping occurs when information from experiences with an outgroup are then applied to all outgroup members. Specifically, stereotyping exaggerates traits and characteristics, evaluates the characteristics (designates them as good/bad; desirable/undesirable), and attributes them to all members of that outgroup (p. 137)
Cheongmi (who is South Korean) and Oliver (who is Australian) are in an intercultural marriage.
Cheongmi is focused on the couple's future goals, such as their long-term health and planning for retirement.
Oliver, on the other hand, focuses on present goals, such as seeking a promotion at work.
What taxonomy do these behaviors represent?
Time orientation (p. 111)
Brian needs to ask his boss' permission to be absent from work for a few days. While talking to his boss, but before asking about the time off, Brian talks about how he is ahead on all this deadlines, that he is always on time, and has not missed work all year.
Brian's facework is reinforcing which of his face needs?
The need for control
Control face
(p. 236)