Computer Hardware
Runs software programs. Software is comprised of many simple instructions. It is also reference or known as the “brains”
What is the CPU?
Convert binary 01101110 in to a decimal number
110
What kind of cable uses light to send signals
fiber optic
If a folder exists on an NTFS partition, which permission is needed by a user who needs to set security permissions on the folder?
Full control
Anna, a technician, is helping a customer troubleshoot an issue where a server will intermittently become inaccessible to employees. Anna has completed researching the knowledge bases available. What should Anna do NEXT as part of standard troubleshooting methodology?
Establish a theory of probable cause
This hardware determines how fast a computer runs software applications
RAM
What is the difference between http and https
Encryption
Which connector is used with an unshielded twisted pair (UTP) cable?
Rj-45 cable
Which tab in Task Manager can be used to manage programs that load with Windows?
Startup
Marcus was assigned to troubleshoot a problem with a customer not being able to access a cloud application. Which of the following is the LAST step in the troubleshooting methodology that should be completed?
Document findings/lessons learned, actions, and outcomes
_______are found in many systems, and they have a 64-bit data path. _______generally have 16 or 32 chips per module.
DIMM
Convert binary 11010010 in to a hexadecimal number.
D2
A _________ allows your computer to connect to other computers and the Internet by using an analog phone line.
Modem
Designations at the end of file names such as .docx and .html are called _____________.
File Extensions
The troubleshooting methodology starts by identifying the problem. The first step in identifying the problem is to gather information. Which of the following is the NEXT step?
Duplicate the problem, if possible
Which of the following would be the MOST LIKELY cause for a computer to perform sluggishly?
Hard Drive failure
In a networking environment, which of the following describes a 32-bit binary number in four octets with each octet separated by a period?
IP address
Which DOCSIS version introduced support for download speeds of up to 1.2 Gbps?
3.0
Which kind of system software is preinstalled on electronic products like blenders, automobiles, and televisions?
Firmware
Which of the following is often the hardest part of troubleshooting
Reproducing the problem
The blue screen of death (BSoD), or an unusual burning smell are both signs of what?
motherboard damage
a language in which the implementations execute instructions directly without earlier compiling a program into machine language is called a __________ language
Interpreted
What does the lime jack do on an audio card?
Audio out for the main stereo speakers
Every Windows system has a database that stores setting changes such as switching the homepage of your web browser. What is this called?
Windows Registry
What type of problem is often the hardest to troubleshoot?
An intermittent problem