pickups
rate quotes
tracking
terminology
random
100
necessary time from ready time to close time
What is 2 hour window
100
13 digits
What is rate quote confirmation number
100
123-456789
What is PRO number
100
terminal
What is the wrong way to say SERVICE CENTER.
100
28 ft
What is the length of the Con-way truck
200
shipper, consignee or 3rd party
What is requestor role
200
L x W x H
What is dimensions
200
en route, arrived at interim, delivered, at origin
What is the status
200
OS&D
What is over , short and damage
200
I'd be happy to help you with your ____.
What is acknowledgment
300
LDA-29-134
What is pickup confirmation number
300
greater than / equal to 14' long greater than / equal to 48" wide greater than / equal to 50" tall
What is lineal footage
300
BOL
What is document that you look at for everything / blueprint/ detailed document for freight
300
Salesforce
What is the program used to document all customer interaction.
300
L x W x H and weight can calculate this
What is commodity class
400
lift gate, holidays, Saturdays, 20,000 lbs
What is special requests/ services
400
lift gate, residential, government, airport
What is accessorials / special services
400
consignee search
What is searching for freight by receiving party
400
single shipment
What is freight that is under 500 lbs and going to one destination
400
Special pricing offered on selected quotes dependent upon the zip codes, space and weight of the shipment being quoted.
What is spot quote
500
quick pickup
What is the button used for pickup from callers location.
500
this account cannot get a rate quote
What is corporate account
500
service exempt
What is status that defines delays beyond Con-Way's control
500
trailer swap
What is picking up full trailer and dropping off an empty trailer
500
when a call begins as one type and ends as another, case must be____
What is converted / case conversion
M
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