what are these called: shipper, consignee or 3rd party
What is requestor role
200
what is L x W x H
What are dimensions
200
en route, arrived at interim, delivered, at origin are examples of what
What is the status
200
what does OS&D stand for
What is over , short and damage
200
"I'd be happy to help you with your ____."
is an example of what.
What is acknowledgment
300
LDA-29-134 is an example of what.
What is pickup confirmation number
300
greater than / equal to 14' long
greater than / equal to 48" wide
greater than / equal to 51" tall
What is lineal footage
300
what is the BOL used for
What is document that you look at for everything / blueprint/ detailed document for freight/ contains shipper , consignee, class, weight, description of freight
300
what is Salesforce
What is the program used to document all customer interaction/ make cases
300
L x W x H and weight can calculate this
What is commodity class
400
lift gate, holidays, Saturdays, 20,000 lbs are examples of what.
What is special requests/ services
400
lift gate, residential, government, airport are examples of what.
What are accessorials / special services
400
describe what consignee search is used for
What is searching for freight by receiving party
400
what is "single shipment"
What is freight that is under 500 lbs and going to one destination
400
Special pricing offered on selected quotes dependent upon the zip codes, space and weight of the shipment being quoted.
What is spot quote
500
when is the quick pickup button used
What is the button used for pickup from callers location/ the caller is the shipper
500
this account cannot get a rate quote
What is corporate account
500
what does service exempt mean
What is status that defines delays beyond XPO Logistics control
500
what is a trailer swap
What is picking up full trailer and dropping off an empty trailer
500
when a call begins as one type and ends as another, case must be____