My Alert Set Up/Tracker
When & Where
Requests
Mobile/App
100
This page allows you to set up your preferences for freight alert notifications via email, text, or both.
What is "My Alert Set Up"?
100
This can be accessed via Freeman Online, Mobile, and the App.
What is Concierge Elite?
100
This page is a list of all requests for your booths.
What is "My Requests"?
100
This site/platform allows exhibitors to access Concierge Elite on their phones.
What is "Concierge Elite Mobile"?
200
This freight tracking page displays all of your existing show site freight notifications.
What is "My Alert Tracker"?
200
This exhibitor action is only available during Move-In and Exhibit Hours.
What is "Submit Request"?
200
This is the link an exhibitor clicks on to initiate submitting a request.
What is "Submit Request"?
200
The Concierge Elite App can be downloaded from these three online stores.
What is Apple App Store, Android Google Play, and Windows App Store?
300
This action requires the user to add a name and freight notification preferences.
What is "Add Contact"?
300
This exhibitor action is only available during move-out.
What is "Submit MHA"?
300
This is when requests can first be submitted.
What is "Show Move-In"?
300
This page displays the Freeman and non-Freeman products and services for an exhibitor.
What is the "Orders" page?
400
This group of inbound alerts consist of "Driver/Truck Check In At Marshaling Yard", "Truck/Trailer Completely Unloaded at Booth", and "Show Site Small Package received".
What is "Move-in" notifications?
400
The exhibitor action that can only be done via Concierge Elite on FOL on a PC.
What is "Create new MHA"?
400
This option would be selected if the contact wished to receive text alerts when the request was "Acknowledged" or "Resolved".
What is "Notify by Text Message"?
400
MHAs in this status will have the ability for users to request additional labels.
What is "Pending" status?
500
This list of information includes the name of the show, the booth number, and carrier name.
What is "Freight Tracking List"?
500
This is the exclusive exhibitor action that is only available before the show and during move-in and exhibit hours.
What is "Choose Freight notifications"?
500
This column identifies the current situation for a request.
What is "Status"?
500
The amount of steps it takes to check out for show move-out on the Concierge Elite mobile site.
What is 5?
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