Cleaning
What cleaning product is used in the bounce house?
Odoban
What packages allow you to take balloons home?
None
A child brings a balloon in the bounce house, what do you do?
Tell the child to take it back, as nothing is aloud in there.
How many people are allowed in the combo bouncer and what to do if the milit is over?
8 people
If a party package #4 has Cotton Candy, how many sticks does the party get?
How ever many with confirmed kids
What items in the Party room need cleaned every night?
Fridge, windows, walls, chairs, tables, height chair
what cake options come with packages 1
24 cupcakes
What do you do if mom wants to take balloons home?
Tell her it was in her contract, and the website. If she's still upset, offer a latex balloon to go home.
What to do if children are running behind the blowers?
Can the customer switch out the popcorn machine for the cotton candy machine during the party?
No
When is fogging the equipment appropriate?
During transitions ONLY
What packages allows you to remove kids?
What to do if someone gets hurt?
Access the situation, offer assistance (ice, band aid), pull that childs waiver and put it in desk drawer.
How many feet away do you have to be in order to smoke outside?
100 feet
You are making snow cones and the machine stopped
The machine is probably over loaded from too much ice. Pull the handle out and pour some water to melt the ice
What do you use to scrub the floors?
Fabuloso, water and mop
What is differance between party packages 1 through 3 and party package 4?
Party packages 1 through 3 are 2 hour parties, party package 4 is 3 hours
You're in an 11-1 party, and the mom from 1:30-3:30 wants to bring stuff in, what do you say?
You have to wait till 1:15
What to do if the power goes out?
Ensure all the kids are off the bounce house safely, look outside on the road and assess for trees, check the breaker, remain clalm
When does the concession machine need cleaned
everyytime you use it
No big items, food items, strings from balloons or balloons ect.
2
What if Grandma is unhappy with her grandchilds party.
I am so sorry you are disappointed, the packages are outlined on the website and contract of what to expect and we are happy to discuss that with the mother or father if they have concerns.
Where should shoes be placed?
Out of any walk ways, to elminate tripping hazards.