HEALTHY CONFLICT
What are some examples a team who fears conflict will experience?
Boring meetings.
Political and Personal Attacks will thrive.
Ignoring any controversial or Hard Hitting Topics.
Failure to tap into different prospective and opinions.
Wasting time at useless, informative meetings.
Yelling, Name Calling, Passive Aggressiveness.
Poor communication.
Workplace Drama.
What are some basic skills for conflict resolutions?
1. Anger Management.
2. Listen Actively.
3. Avoid Assumptions.
4. Find Something on Which to Agree.
5. Be Cautious with Criticism.
6. Negotiation to a resolution.
Teaches Flexibility and Adaptability.
Allows new ideas to be heard.
Verbalizes needs.
Teaches us how to listen instead of just talk.
85% experience conflict in their workplace.
What would a team thriving in healthy conflict experience?
LIVELY INTENSE MEETINGS!
NO POLITICAL NONSENSE!
Extracting and learning the ideas of all the valuable team members.
CRITICAL TOPICS WILL BE DISCUSSED AND NOT GLOSSED OVER!
What percentage of workplace conflicts leads to personal attacks?
27%
What are some basic conflict management tools?
1. Listen.
2. Emphasize.
3. Paraphrase.
4. Ask questions.
5. Take responsibility.
6. Use Neutral Language.
This is when each side gives up something to reach a solution to a disagreement in a conflict.
What is a compromise?
Can you tell me some key ways you would stop and deescalate workplace conflict?
Being more clear in the workplace.
Looking at their worldview, beliefs, values, and behaviors to figure out a solution.
Management of oneself if you can't talk to the other person.
What are 3 of the 5 dysfunctions of a team?
Absence of Trust
Fear of Conflict
Lack of Commitment
Avoidance of Accountability
Inattention to results.
Any answer is correct! +300 Points for a personal story!
What is your personal opinion on conflict?
Any answer is acceptable.