Conflicts and resolutions
Mention one type of cultural conflicts
Value-Based Conflicts, Communication-Style Conflicts, Role-Expectancy Conflicts, Task Conflicts, Relationship Conflicts.
Is Japanese culture individualistic or collectivist?
Collectivist
Cultures that rely on rules and standards to resolve conflicts, such as the U.S. and Germany, are known for this dimension.
Universalism
What is the difference between a low and a high context country?
High-context cultures relies on implicit understanding and nonverbal cues and low context and a low- context has a communication style more explicit and direct
What is a cultural norm?
An unwritten rule or expected behavior shared by a cultural group.
Which intercultural conflict refers to the following sentence: Cultures have different understandings of respect, authority, honor, and success. These varying interpretations can cause friction when interacting with others who do not share the same values.
Values and beliefs
Which cultural dimension refers to the degree to which less powerful members of a society accept and expect unequal power distribution?
Power Distance Dimension
In this type of culture, expressing emotions during a conflict is acceptable and even expected, with Italy and Brazil being examples.
Emotional Culture
What does it mean to be a culture task-oriented?
The focus is on achieving specific outcomes or solving problems efficiently, with less emphasis on maintaining social harmony or building relationships.
Give one example of a low-context cultural behavior in Canada.
Direct, brief communication (e.g., Canadians answering messages with short, efficient replies).
Mention one Strategies for Effective Conflict Resolution
Active Listening & Empathy, Culturally Sensitive Communication, Collaborative Problem-Solving, Mediation & Third-Party Intervention.
What does the Masculinity/Femininity dimension examine in terms of the values a society prioritizes?
The Masculinity/Femininity dimension examines whether a society values competitiveness and achievement (masculinity) or cooperation, care, and quality of life (femininity).
Conflict in this type of culture is based on individual accomplishments, unlike those where status is assigned by age or background.
Achievement Culture
What are the main challenges and opportunities for a low-context culture using social media?
Low-context communicators may struggle with some digital platforms' informal and fast-paced nature, where messages are often brief, and context may be limited. Digital platforms also allow asynchronous communication, enabling low-context communicators to take their time crafting clear and detailed messages
What is one common cause of cultural misinterpretation in digital communication?
Assuming others share your cultural style (e.g., long messages vs. short messages, emojis, tone).
What does effective conflict resolution in intercultural settings need to consider?
Cultural differences, communication styles, and power dynamics.
To what extent can Mexico be classified as an indulgent culture according to Hofstede’s Indulgence versus Restraint dimension, and how do cultural practices, social behaviors, and lifestyle norms reflect this high level of indulgence?
Yes, Mexico is considered an indulgent culture. People in Mexico tend to express their emotions freely, enjoy celebrations, value leisure time, and show a positive and spontaneous approach to life.
This dimension explains that cultures like China or Italy emphasize this in managing disputes, rather than relying on rules and standards.
Particularist culture
How can we adapt our communication style?
High-context communicators may need to be more explicit and direct when communicating with low-context audiences. In contrast, low-context communicators may need to be more considerate of nonverbal cues and the importance of relationships when engaging with high-context audiences.
Why might a Mexican communicator perceive a Canadian as “cold” or “distant”?
Because Mexico is high-context and relational, while Canada is low-context and prioritizes efficiency.
Practice Empathy & Patience refers to what type of strategy:
Effective Digital Conflict Resolution
How does a high Power Distance Index (PDI) influence conflict resolution in an organization?
People openly challenge authority, People accept hierarchical decisions without questioning, People prefer equal participation in decision-making or Conflicts are resolved through open debate
Cultures that believe they can control their environment and outcomes, favoring proactive conflict resolution, are known for this type of control.
Internal Control
What is a context-load imbalance (also known as “asymmetric context expectation”)?
When people from high-context cultures enter low-context environments, they may feel that communication is too formal, too repetitive, or overly detailed.
How does deep culture influence conflict?
Deep values (such as harmony, directness, time orientation, or emotional expressiveness) shape how people interpret, express, and resolve conflict across cultures.