Tom
Adam
Sarah
Laurie
Kim
100
This is an expressed struggle.
What is conflict management?
100
A person attempts to ignore disagreements.
What is avoidance?
100
This is when you “Accentuate the positive. Eliminate the Negative.”
What is focus on shared interests?
100
The illusion of agreement.
What is groupthink?
100
This occurs when all group members support and are committed to a decision.
What is consensus?
200
This is a conflict in which personalities clash
What is pseudo conflict?
200
The person gives in to the wishes of the other.
What is accommodation?
200
This is seeking several solutions to overcome obstacles.
What is generating many options to solve problems?
200
Name a tragedy that occured because of groupthink.
What are the Texas A&M fire collapse, the Challenger, the Columbia (many more)?
200
The three steps of reaching a consensus.
What are orient, listen, and foster?
300
This is a culture that prefers more relationship-based messages to keep the group climate positive
What is a collectivistic culture?
300
The person stresses winning a conflict at the expense of one or more other people
What is competition?
300
The X-Y-Z formula is part of this.
What is separating the people from the problem?
300
A person who is assigned the role of finding the negatives of a group's idea.
What is devil's advocate?
300
This focuses on discussion and group task, not the topic being considered.
What is metadiscussion?
400
This is a culture that puts more emphasis on nonverbal communication.
What is a high context culture?
400
The person attempts to find a middle ground – a solution that somewhat meets everyone’s needs.
What is compromise?
400
If you are upset, use these types of descriptive messages.
What are 'I' messages?
400
This falls into the category of a group with a high status leader.
What is a group prone to groupthink?
400
These types of groups have more positive conflict management behaviors.
What are face-to-face groups?
500
Two of the four ways to deal with a simple conflict.
What are keep discussion focused on issues, avoid using emotional arguments, find areas of agreement, and look for ways to compromise when appropriate
500
When group members work side-by-side to achieve a goal.
What is collaboration?
500
Name 3 of the 5 strategies for managing emotions.
What are be aware of your anger level, breathe, use self-talk, monitor your non-verbal messages, and avoid personal attacks.
500
Members apply pressure to those who do not support the group falls under the category of this.
What is a symptom of groupthink?
500
Name two of the benefits of consensus.
What are results from the use of good discussion methods, groups challenge and test ideas, and better quality decision is achieved?
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