Sources of Conflict
Conflict Resolution
Impact of Conflict
Types of Conflict
100

It occurs when more than one individual requires the same resource to complete a task.

Conflicting Resources

100

Sees the problem and seeks the most direct way to resolve it. 

Confront/Problem-solving 

100

Different point-of-views on how to tackle a new project. 

Positive 

100

This exists when two or more parties who are interdependent disagree about something.

Conflict

200

This occurs when we rely on others for help and that help is not received in the time frame because of our own pressures conflict can arise. 

Conflicting Pressures

200

This occurs when one party tries to win the conflict at the other person's expense.

Forcing 

200

Manager's approach is "my way or the highway!" 

Negative 

200

This occurs when an organizational member is required to perform certain tasks or roles that do not match his or her expertise, interests, goals, and values.

Intrapersonal Conflict

300

This occurs when there is an overlap in roles between two or more people. 

Conflicting Roles

300

They believe that parties will find a mutually beneficial solution to their disagreement.

Collaboration 

300

Retreating from a problem in the hope that it will cool off. 

Negative 

300

This refers to the conflict between two or more organizational members of the same or different hierarchical levels or units.

Interpersonal Conflict.

400

This occurs when there is misinformation relating to tasks. 

Lack of Communication

400

Giving in completely to the other side's wishes, or at least cooperating with little or no attention to your own interests.

Yielding 

400

It's a give and takes with both parties willing to take some degree of loss. 

Positive

400

This refers to conflict among members of a group or between two or more subgroups within a group with regards to its goals, tasks, procedures, etc.

Intragroup Conflict.

500

This can have a significant impact on people's ability to understand each other. 

Cultural Differences

500

Looking for a position in which your losses are offset by equally valued gains.

Compromise

500

Almost any solution is accepted as long as everyone is happy.

Positive 

500

This refers to the conflict between two or more units or groups within an organization. For instance conflict between marketing and production departments.

Intergroup Conflict

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