Unassertive and uncooperative, this style does not address the conflict, but rather sidesteps the issue or withdraws from the situation.
What is the Avoider?
100
This is the first step in conflict resolution.
What is staying calm?
100
Named after an aquatic animal, in a good fight one must avoid doing this, which means they become silent and avoid the situation.
What is clamming-up?
100
Do this to get the other person to share his feelings and issues as honestly as possible.
What is encourage?
100
This action will help to calm you down by regulating your air flow, slowing your heart rate, and helping you relax and change focus momentarily.
What is breathing?
200
This style is power-oriented and pursues winning even at another's expense. This can include standing up for one's rights, defending a position, or arguing for the sake of winning.
What is the Controller?
200
Controlling your emotions is important because if you can't control your emotions then you can't control this.
What is your behavior?
200
In a good fight, avoid doing this, which often uses terms like "never" and "always."
What is generalization?
200
Get this about the issues, instead of making assumptions.
What is clarity?
200
Counting this way is more calming than regular counting because it takes more thought.
What is backwards.
300
Considered the opposite of this other style, the Accommodator is unassertive and cooperative and gives up his or her own argument to satisfy the needs of the other person.
What is the Controller?
300
This type of communication is just as important as verbal communication.
What is nonverbal communication (body language)?
300
In a good fight one should avoid accusations, because accusations tend to make the other person do this.
What is defend themselves?
300
Do this to make sure you understand what the other person has said.
What is restate?
300
Some examples of this calming strategy are going for a walk and lying down.
What is engage the body?
400
Some methods used by this conflict style include brainstorming, exploring a disagreement to learn from each other, and finding creative solutions to satisfy all sides.
What is the Collaborator?
400
Sometimes using this causes laughter and helps reduce tension and anger. But be careful, because too much of it can lead to avoidance.
What is humor?
400
In a good fight, don't "strike someone from the waist down."
What is "no hitting below the belt?"
400
This is when you restate what the other person has said, while also showing empathy for their feelings.
What is reflecting?
400
The best way to rapidly and reliably calm down is through these 5 things, but everyone is different so you need to know what works for you.
What are the 5 senses?
500
This is the primary reason many Collaborators must occasionally be Compromisers.
What is lack of time?
500
This may be the most important skill in managing and resolving conflict.
What is listening?
500
This type of "bad fightin'" includes storing up hurt feelings and complaints over time, and should be avoided.
What is stockpiling?
500
To express appreciation and respect for what the other person has said.
What is validate?
500
"I can do it."
"I can do it."
"I can do it."
"I can do it."