Identifying conflict
A disagreement between an individual or a party.
What is a “CONFLICT”?
A strategy used to refrain from responding in a negative manner
What is WALKING AWAY?
Working to find a solution that works for everyone
What is PROBLEM SOLVING?
What is RETALIATION/REVENGE?
Something you must give to get in any situation
What is RESPECT
A vocal back and forth between individuals?
What is an “ARGUMENT”?
Considered the best response to give someone trying to trigger you
What is SILENCE?
Having tolerance and being able to listen to understand where others are coming from
What is PATIENCE?
To talk badly about someone
what is CRITICIZE?
What you must control when trying to resolve differences
What is: your emotions/reaction.
A consequence of unaddressed conflict?
What is “VIOLENCE”?
Something everybody should do before they react or respond
What is “THINK”?
What is COMMUNICATION?
intentionally ignoring tension or unresolved conflict
What is AVOIDANCE?
To understand other’s point of view you must be willing to
What is LISTEN
Most conflicts are over
What is “DISAGREEMENTS/DIFFERING BELIEFS”?
Being receptive to listen to different points of view
What is “OPEN MINDED”?
Being aware of your emotions and the emotions of others and being able to manage them
What is EMOTIONAL INTELLIGENCE?
To further provoke a situation
What is ESCALATE?
Find a solution that works for everyone
What is NEGOTIATE?
Conflicts between two or more people
What is “INTERPERSONAL CONFLICT”?
Looking to work out differences to prevent further conflict
What is DE-ESCALATION?
Putting yourself in someone else’s shoes
What is EMPATHY?
To falsely deny responsibility of any wrongdoing
What is BEING DEFENSIVE?
Sacrificing personal wants and needs to find a solution that equally works for everyone
What is Compromise?