Behavior Types
This behavior relies on another for support in an unhealthy manner and looks to others for opinions or guidance.
What is dependent behavior?
At this first stage of conflict, people look for objective solutions in a cooperative manner.
What is irritation?
In the interaction process model, this step involves talking about the facts.
What is the objective step?
This self‑preparation step encourages you to have a dialogue rather than a discussion, involving active listening and sincere communication.
What is preparing yourself to have a dialogue instead of a discussion?
According to the lesson summary, conflict contains potential for both _____ and _____.
What are danger and opportunity?
Taking action before understanding the situation and being manipulative is an example of this behavior.
What is independent behavior?
In this stage of conflict, parties switch between cooperation and competition, using logic and understanding to convince the other side.
What is frustration?
In the interaction process model, this step focuses on talking about how you feel.
What is the emotional step?
According to self‑preparation, you should always do this for others, even when angry or frustrated.
What is respect others (or honor others)?
During the group discussion, participants are asked not only to share the best way to handle conflict but also to reflect on what?
What is how they actually handle conflict?
A healthy reliance on and concern for the feelings and opinions of others, seeking equality and reciprocal relationships, defines this type of behavior.
What is interdependent behavior?
Hostility increases and neither party is prepared to yield; they fear a common solution is lost in this stage.
What is resentment?
According to the interaction process model, this step involves talking about what you want to do.
What is the action step?
Being accountable for your own conduct and not blaming others is this step of self‑preparation.
What is taking responsibility for yourself and your actions?
In the activity section, what do volunteers do during the role-play?
What is pairing up to act out scenarios and then receive constructive feedback?
In the example, a person hears an accusation and retaliates by slashing tires without speaking to the accused person. This exemplifies which type of behavior?
What is independent behavior?
In this stage, both parties are incapable of considering the other party’s thoughts or feelings and feel forced into inescapable roles.
What is anger?
The interaction process model encourages you to address facts first, then feelings, and finally what you want to do; name these three steps in order.
What are objective, emotional, and action?
Recognizing and honoring these can help avoid crossing lines of acceptable behavior or forcing others into uncomfortable situations.
What are boundaries?
In the closing of the lesson, what action is taken?
What is reviewing the lesson objectives and summary with the class?
When two people discuss accusations, share feelings, and work to resolve the issue so that both feel valued, they are demonstrating this type of behavior.
What is interdependent behavior?
The final stage of conflict escalation where ideological and moral issues dominate and both sides strive for total control.
What is rage?
After discussing how you feel during a conflict, according to the interaction process model, this is the next thing you should talk about.
What you want to do (the action step).
This system of self‑management helps you manage your thoughts and emotions so they don’t escalates to uncontrollable levels.
What is exercising self‑discipline?
What overall goal does this lesson aim to help clients achieve regarding conflicts?
What is learning to overcome conflicts and use them as opportunities instead of focusing only on danger?