Understanding Conflict
Communication Skills
Conflict Resolution Strategies
Forgiveness & Letting Go
Bullying
100

What is conflict?

A disagreement or clash between people with opposing needs, ideas, or beliefs

100

What is active listening?

Listening attentively without interrupting and showing empathy. 

100

What is finding common ground?

Seeking areas of agreement or compromise to resolve conflicts.

100

What is Forgiveness?

Forgiveness is the intentional decision to let go of resentment, anger, and a desire for vengeancetoward someone who has wronged you.  

100

Name the type of bullying: "A student creates a fake social media account pretending to be someone else and starts posting embarrassing photos of another student, tagging them in hurtful comments.”

Verbal and social bullying 

200

Name one type of conflict

Personal, interpersonal, or group conflict

200

Active listening skills include:-

  • Paraphrasing and reflecting back what has been said

  • Listening to understand rather than to respond

  • Withholding judgment and advice

."

200

When might seeking mediation be helpful in resolving a conflict?

When parties cannot resolve the conflict on their own and need a neutral third party to facilitate communication.

200

How can empathy help in resolving conflicts with friends?

Empathy helps understand the other person's perspective and find common ground. 

200

What is social bullying?

When bullies manipulate others to turn against someone else, they might spread lies or twist the truth to make others dislike or reject the victim.

300

How do emotions impact conflicts?

Emotions can escalate conflicts or hinder rational communication

300

How can effective communication help resolve conflicts?

It facilitates understanding, promotes empathy, and helps find solutions.

300

Explain the importance of apologizing in conflict resolution

Apologizing shows empathy and respect, and helps repair relationships.

300

True or Falso...

Forgiveness is based on feelings it is not a choice

False

300

What is the difference between snitching and telling?

The intent of the person reporting and the severity of the incident. 

400

What are some examples of personal conflicts?

Internal struggles such as indecision or conflicting emotions. (responses may vary)

400

Why is it important to avoid making assumptions during a conflict?

Assumptions can lead to misunderstandings and escalate conflicts.

400

How does forgiveness contribute to resolving conflicts?

Forgiveness releases negative emotions and allows space for healing and reconciliation.

400

Bringing anger and bitterness into new relationships and experiences is a sign that you are...

Holding a grudge

400

Unlike other forms of bullying that may leave emotional scars, this type of bullying often leaves visible marks like bruises, cuts, scratches, or even broken bones. 

Physical bullying 

500

Explain the difference between personal and interpersonal conflicts. 

Personal conflicts are internal struggles, while interpersonal conflicts involve disagreements between individuals. 

500

Name one way to express needs and feelings respectfully during a conflict.

Using respectful language and tone, and avoiding accusations.

500
  • Active Listening

  • Communicate with empathy:

  • Stay in control

  • Be open to different points of view

Are ways to handle conflict conflict effectively

500

Acknowledging hurt by recognizing and accepting feelings of pain or anger caused by the offense is .....

A start to forgiveness

500
Name four types of bullying. 

Cyber, physical, social, and verbal. 

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