Approaches to Conflict
Two students are working on a group project. One wants to make a slideshow presentation, and the other wants to make a video. Instead of arguing, they agree to create a short slideshow that includes short video clips.
Compromise
Bella and Ryan started arguing about a disagreement. Bella decided to call Ryan by a disrespectful name. To de-escalate the situation, Ryan can...
Call Bella by her name
During a class discussion, a student makes a comment that goes against a classmate's opinion. In response, the classmate stands up and yells, "You're wrong, stop talking".
Fight
Ted asks his roommate, Dom, to lower his music. Dom laughs in his face and raises the volume. In response, Ted turned on his music and made it louder than Dom's. The boys continued raising their music louder and a neighbor called the police to report a noise complaint.
Compete
Chris and Stephen got into an argument over a disagreement. Stephen's fists are clenching and he's gesturing his hands quickly. Chris is beginning to feel his fists clench and his muscles tighten. To de-escalate the situation, Chris can...
Relax his body
During a heated discussion between two friends, one of them abruptly gets up and begins walking away while saying, "You never hear me out". The friend walks out of the room leaving the other friend alone and unable to finish the conversation.
Flight
Leanna and Nicole made plans to hang out. Leanna cancelled plans with Nicole after hearing from another friend that Nicole said something mean about her behind her back. Nicole told Leanna it was not true and tried to make plans with Leanna to talk about the rumor in person. Leanna keeps replying with, "I'm busy" and "I can't right now.".
Avoiding It
Anthony and Clara planned to go out to dinner. When Anthony went to the agreed upon restaurant's website for the number, he saw that they were closed for a special event that night. Anthony called their second favorite restaurant and made a reservation. When he told Clara about the restaurant switch, she immediately started yelling at him and interrogating him without letting him speak. To de-escalate the situation, Clara could...
Ask to hear the other point of view
A student gets caught up in a group argument. When the arguing continues getting louder, the student suddenly can't think of anything to say and just stands there while the others continue arguing.
Freeze
A student notices that a group of classmates have been skipping class for the past 2 weeks and have been getting in trouble when they are in class. When the group asked the student if they wanted to skip class with them, the student decided to say no and continue on with their day.
Steer Clear
A student hears a rumor about one of their classmates. The student was on their way to tell their friends about what they just heard when they decided to stop and think about how it would feel if they found out they were being talked about like this. To de-escalate the situation, the student could...
Treat the other person the way you want to be treated
While trying to end a disagreement, a student says, "You're right, it's fine, sorry", even though they still feel upset and don't think the other student is right.
Fawn