Communication Skills
The type of communication that involves both words and body language
What is nonverbal communication
The ability to recognize and understand your own emotions
What is self-awareness
The first step in resolving any conflict
What is identifying the issue or understanding what caused the conflict
Batman &
Who is The Joker
This is a key skill for resolving misunderstandings, where you repeat what the other person said to make sure you understood correctly.
What is paraphrasing
The ability to control your emotions, especially in difficult situations
What is "self-regulation
This process involves finding a middle ground or agreement that both parties can accept
What is compromise
Naruto &
Who is Sasuke
A form of communication where you express thoughts clearly and respectfully (hint-it's not agressive)
What is assertive communication
The ability to recognize and understand the emotions of others
What is empathy
This term refers to bringing in a neutral third party to help resolve a conflict
What is mediation
Luke Sywalker &
Who is Darth Vader