Understanding Conflict
Which step of the Conflict Resolution Model involves determining what happened, who is involved, and what the real problem is?
Step 1 – Identify the Conflict.
What breathing technique can help reduce emotional intensity?
Deep breathing.
What type of listening focuses on understanding another person's perspective?
Active listening.
What tone of voice is recommended during conflict?
Calm.
When is my (Mr. Lair) birthday?
Today!!!!
Which step of the Conflict Resolution Model focuses on using coping skills to prevent emotions from controlling your decisions?
Step 2 – Manage Your Emotions
What does positive self-talk help challenge?
Negative thoughts and emotional reactions.
What behavior should be avoided while someone else is speaking?
Interrupting.
Name one communication style listed that should be avoided.
Threats, name-calling, yelling, or sarcasm.
New York Knicks
Which step of the Conflict Resolution Model requires paying attention, asking questions, and considering another person's perspective?
Step 3 – Listen to Understand
Why is acting while angry risky?
Emotions can interfere with sound judgment
Why are questions useful during conflict resolution?
They help clarify information.
Why does body language matter during disagreements?
It affects how messages are received.
Who has made the most money (of all time) as a professional boxer?
Floyd "Money" Mayweather, Jr.
Which step of the Conflict Resolution Model involves expressing concerns calmly and respectfully without yelling, threatening, or name-calling?
Step 4 – Communicate Respectfully
What is one benefit of taking a brief break during a disagreement?
It allows time to regain emotional control.
What does it mean to listen to understand rather than to respond?
Focusing on the speaker's message instead of planning your reply.
What is the benefit of honest communication?
It reduces confusion and builds trust.
Name me 3 of the 10 F1 racing teams.
McLaren, Ferrari, Red Bull Racing, Mercedes, Aston Martin, Alpine, Haas, Racing Bulls, Williams, and Sauber
Which step of the Conflict Resolution Model requires selecting the best option and committing to carrying it out?
Step 6 – Follow Through
What personal responsibility do you always have during conflict?
Controlling your response.
How can considering another viewpoint help resolve disagreements?
It can increase understanding and reduce conflict.
What often happens when people communicate disrespectfully?
Conflict escalates.
Name me 3 national teams in the 2026 World Cup Tournament.
Mexico, South Africa, South Korea, Czechia, Canada, Bosnia and Herzegovina, Qatar, Switzerland, Brazil, Morocco, Haiti, Scotland, United States, Paraguay, Australia, Turkey, Germany, Curaçao, Ivory Coast, Ecuador, Netherlands, Japan, Sweden, Tunisia, Belgium, Egypt, Iran, New Zealand, Spain, Cape Verde, Saudi Arabia, Uruguay, France, Senegal, Iraq, Norway, Argentina, Algeria, Austria, Jordan, Portugal, DR Congo, Uzbekistan, Colombia, England, Croatia, Ghana, and Panama.