Noncompetitive and noncollaborative response in the face of interpersonal and team conflict.
100
When is accommodating appropriate to use?
In response to a conflicting situations.
100
What is compromising?
Engaging in mutual yielding or mutual concession; finding a happy medium ground where an agreement is reached.
100
What is Collaboration often produces the highest level of______, but it also is a time-intensive process that may cause ______ and threaten group productivity.
Consensus and Conflict
100
What style is Competing?
Power- Oriented Style
200
Advoiding sayings, name three:
"Let sleeping dogs lie."
"He who fights and runs away lives to fight another day."
"leave well enough alone."
200
Define Accommodating.
A non-competitive and cooperative response to a conflict.
200
What is one compromising style?
Seeking a quick solution to the conflict where all parties reach an agreement.
200
What is The simple description of collaborating:
a. Assertive and Cooperative
b. Assertive and Very Cooperative
c. Non-Assertive and Cooperative
d. Non-Assertive and Very Cooperative
B. Assertive and Very Cooperative
200
Define the Power- Oriented Style:
In which one uses whatever power seems appropriate to win ones' position.
300
Name two avoiding styles:
1. No response, 2. Delay
300
Two skills to accommodating communication strategies.
Apology- strategies that are used to admit blame, obtain a pardon, or reduce negativity.
Disclaimer- strategies that excuse, explain or request understanding or forbearance from others.
300
What is effective communication when compromising?
It's always a response to the nature and demands of a situation when collaborative decisions have been unsuccessful.
300
By approaching a group discussion with the philosophy that everyone can win and that two heads are better than one is also known as a:
a. Consensus situation
b. win-win situation
c. interpersonal situation
d. collaborative organization situation
B. Win-win situation
300
During competitive encounters, how does one exert influence?
Direct and Indirect Strategies.
400
If you adopt this negotiation style, what philosophy saying do you share with the Fire Fighters?
"Stay low and go."
400
What can accommodating communication also be called?
Powerless Communication.
400
What is a compromising characteristic?
Negotiating and sacrificing some or all of your needs/wants for the groups best interest and success.
400
What is Competence, how does collaboration integrate into it?
It is the ability to do something successfully or efficiently; it works with collaborating by group members ability, capability, and skills to effectively work together.
400
What does the competing communication strategies, "Use legitimate power" entail?
As an appointed leader you can set schedules and deadlines, and ask the group to comply.
500
"We should wait for the next meeting to discuss this issue."
What style is this?
Delay.
500
What are four sayings that go along with being accommodating?
1. "Not make waves."
2. "Kill your enemies with kindness."
3. "Not ruffle any feathers."
4. "Go along, to get along."
500
What is important when compromising in groups?
That the members share a common goals and motives, that are seeking to find the best solution.
500
What are the two skills associated with Collaborating?
a. Compare needs and create win-win situations
b. Use legitimate power and high authority
c. Restate your opinion and compare needs
d. State others opinions and create win-win solutions
A. Compare needs and create win-win situations.
500
What does the competing communication strategies, "Use higher authority" entail?
You use the authority of a supervisor/president. This should be saved for important issues you have to win.