What is in an acronym?
What does the "C" stand for in the Cool method?
Create Space
What is the definition of conflict?
A serious disagreement or argument.
What is the best way to solve a conflict?
A Collaborative style which is a win/win solution.
What does the "L" stand for in the L.E.A.R.N. acronym?
Listen and Prepare
What Causes conflict? Name at least three causes.
1. Poor Communication
2. Thinking only of yourself
3. A need for power
4.Making and listening to rumors
5. Prejudice
6. Bullying
7.A Challenge of something you believe to be true
8.Not willing to compromise
What is the worst way to solve a conflict?
The Avoidant style because it is a Lose/Lose solution.
What does the"L" stand for in the C.O.O.L. method?
Listen
Name two ways to avoid conflict.
1. Walk Away
2. Listen to music
3. Ignore the person
4. Draw a picture
5. Imagine your favorite place
What is the passive/negative way to solve a conflict? Who wins?
Accommodating - I lose and give the other person what they want.
What is the difference between hearing something and listening?
You can hear something without understanding it. If you actually listen then you will understand what the person is saying.
Why do you need time to C.O.O.L. down?
So you can get back to thinking with your frontal/temporal lobe of your brain.
What is the ok style of solving a problem? Why would you use it?
Compromise - You would neither one get what you want but you would both choose something else which was ok.
What is the L.E.A.R.N. acronym used for?
To help understand active listening.
How do you resolve conflict?
1. Communicate
2. Listen objectively
3.Make Eye Contact
4.Compromise
I am having a date night with my husband - I want to play pool and he wants to go on a hike. How can we resolve this in a collaborative way?
We could play pool and then go on a hike or walk.