Name that persona
Methodical when investigating a fix, as they have a deep understanding of how everything is connected, and which metrics indicate specific problem areas in the system.
Operator
How old is Confluent?
9 years young!
What type of accounts can I (Inbound SDR) not work?
Any account marked as Customer and/or Strategic
Who was our Jedi of the Week last week?
Mariana Ferreira
Incentives are generally tied to shipping quality product at velocity; learning Kafka or anything new is in support of that goal.
Which company did Confluent recently acquire?
Immerok
I booked a meeting over the phone (woohoo!). Which call disposition should I select in Outreach?
"Call - Scheduled Call"
Who's birthday is next on our team?
Kevin Lien (July 17!)
Supports major business initiatives with strategic technology / digital investments
Tech Exec
What is the name for the engine built over time that powers Confluent Cloud to be a cloud-native, 10x Kafka service?
Kora
If I mark a meeting as "Further Qualification Needed", what 2 additional fields should I fill out on the meeting record?
Next Step & Next Step Date
What's the name of one of the pets that Ray owned? (name, not breed!)
- DJ
- Penny
- Fancy
- Sparky
- Marvin
- Lady
- Jewel
- Picasso
- Bunny
- Arthur
Reputation for making good technology recommendations; they can help evangelize Kafka to either scale legacy infrastructure or build something brand new
Architect
What is our #1 company core value?
Earn our customers' love
I received a lead that I suspect is PubSec ("public sector") or SLED ("state & local education"). The organization is based the US. What should I do with the lead?
Send the lead directly to @Jack Colombo OR pass it to the Outbound SDR tagged on the account (if the account exists)
(Side note: If the org is outside of the US [e.g. Canada, LatAm] - you can work it!)
Who has a twin sister?
Nikki Blank
Deliver key business metrics and ensure company is innovating to stay relevant / competitive
Non Tech Exec
For our current TCO challenge, what's the dollar value of how much we will pay someone if we are wrong about being cheaper than running Kafka on your own?
If I log a meeting record to a Lead or Contact, what should I update the Lead or Contact Status to?
Meeting Scheduled!
(Side note: We used to do Qualified, now it is Meeting Scheduled!)
Who's starting on our team next week?
Matt Musilek