Articles/ISBN I
This article # provides agents with information on how to obtain a HAR file for a JIRA escalation. (HETS article)
What is article # 14953
This ISBN # 9781264039722 is for which book and author.
What is Mader, Essentials of Biology
This master article # provides information on accessibility (ADA) compliance.
What is article # 25831
This ISBN is used in your SalesForce case for an instructor using Edmonds, Financial Accounting, ACCT201, at Stetson University.
What is # 978126581210
This article # will help agents learn how to allow pop-up blockers and other technical troubleshooting.
What is article # 21046
This is the type of ISBN that is used when creating SalesForce cases.
What is CORE ISBN
This article # will assist agents on how to validate U.S. Higher Ed instructors in Sales Force.
What is article # 14960
This ISBN # is for McGraw Hill GO Nickels, Understanding Business.
What is ISBN # 978126549164
This master article # provides key support information for specific institutions (schools).
What is article # 27491
This is the ISBN # you would enter in Sales Force for an instructor using Blocher, Cost Management, 2024e.
What is ISBN # 9781264860708
This article # would be used to look up where to transfer a customer using a product other than Connect.
What is article # 19874
This article # assists the agent with identifying which schools and books have inclusive access.
What is article # 17303
This is the ISBN # you would use in Sales Force for an instructor using the Lab Manual for Human Anatomy & Physiology w/Cat & Fetal Pig Dissections, Release: 2025 (5th ed.), Author: Cynthia Prentice-Craver
What is ISBN # 9781260265200
This is the ISBN # you would enter in Sales Force for an instructor using the lab manual for Seeley's Anatomy and Physiology, 13e.
What is ISBN # 9781264421114
This ISBN is used in your SalesForce case for an instructor using VanPutte, Seeley's AP, Lab Manual, for BIOL 319 at Texas A&M.
What is ISBN #978126438500
This is the ISBN # you would enter in Sales Force for an instructor using Welsh, Holes Human Anatomy and Physiology, 16th edition.
What is ISBN # 9781260265224
This is the ISBN # for Connect Master:Investigating Tech
What is ISBN # 9781260591712
This ISBN is used for your SalesForce case with Purdue for their MGMT 30400 Finance course.
What is 9781264857210
This article # explains how courtesy access is established and when to escalate to have it turned on.
What is article # 14041
This article # provides the agent information on when it is acceptable to replace a registration code.
What is article # 15890
This master article # is used to identify known issues when using Proctorio in Connect.
What is article # 21709
This is the ISBN you would use in Sales Force for an instructor using McConnell Microeconomics, 23e.
What is ISBN # 9781265271442
This master article # provides information for agents on escalating issues to JIRA.
What is article # 16619
This ISBN # 9781265438050 is for which book and author.
What is Vanputte, Seeley's Essentials of Anatomy and Physiology
This article # provides the steps for validating new Canadian customers.
What is article # 15105