LMS
Where does the Instructor go to reset their single sign-on?
What is Integration Tool
What item would you use if you need to escalate an issue to engineering
What is JIRA
How can instructors prevent cheating when creating assignments without using Proctorio?
What is use Algo questions and/or pools
How does a student register for a course if the instructor is NOT paired to an LMS?
What is the Section Web address
What would need to be enabled to allow access to the eBook?
What is pop-up blockers
What steps does an instructor need to take if their assignment link says "Unavailable"?
What is Relink Assignments (or redeploy assignment)
Where would a customer go if they wanted a refund for a Connect code purchased from McGraw Hill?
What is https://mheducation.com/refund
Where can an instructor add an assignment extension for a single student?
What is manage extensions and manage dates
Where would you find a student's code if they purchased it digitally online.
What is User Management Tool
In TestBuilder, what is the file type an instructor would download for their LMS.
What is QTI
What icon in Connect represents assignment deployment is in progress.
What is chasing arrows?
Where would you go to locate the sales rep for a customer?
What is MH Shop (https://shop.mheducation.com/store/paris/user/findltr.html)
Where in Connect would I look to see if a student completed an assignment?
What is student performance
What would a student click on in an LMS to register for Connect?
What is Assignment Link
Where is the instructor resources located? ( 2 answers)
What is Library and Section Dashboard
What would cause an instructor to not see any grades for a single student in their LMS?
Student is missing single sign-on
What field in SalesForce must be filled out if you receive a student call?
What is Associate Instructor
Where in Connect would an instructor navigate to award full credit for a question in an assignment (assuming one student submitted the assignment)?
What is assignment results
What tool would you use to verify if a student is registered using temporary access?
What is User Management Tool
What mode does a SmartBook assignment enter after the due date
What is Recharge
What would an instructor have to have to pair their LMS with Connect?
What is a Connect course
What procedure would you follow if an Instructor wants a new Connect account?
What is Instructor Validation
Where would an instructor remove (or make inactive) a student that they do not want in their Connect course?
What is the roster
Where would an instructor go to change the registration dates for his course?
What is My courses > set registration dates
Where can an instructor view the reports for a SmartBook assignment
What is the Reporting Dashboard