Telehealth Basics
This term describes delivering healthcare over distance using technology.
What is telehealth?
Before starting a telehealth encounter, providers must always obtain this from the patient.
What is consent?
This VA online service lets Veterans attend healthcare visits via video.
What is VA Video Connect?
This main benefit of telehealth saves patients’ travel time.
What is convenience?
True or False: All VA care can be provided via telehealth
What is False?
The device you need for a typical telehealth appointment.
What is a computer, tablet, or smartphone?
At the beginning of every telehealth session, you should ask the patient to confirm this in case of emergency.
What is their ADDRESS?
This VA program helps Veterans manage chronic diseases from home.
What is Home Telehealth or Remote Patient Monitoring?
A challenge of telehealth for some older adults is limited familiarity with this.
What is technology or devices?
Myth or Fact: Telehealth cannot be used for mental health services.
What is Myth?
This is needed for a video telehealth visit to work well.
What is a reliable internet connection?
Knowing the patient’s current ADDRESS is critical if you need to send this during an emergency.
What is emergency 911services?
This team member often helps Veterans set up their VA telehealth devices.
Who is a telehealth coordinator or VA staff?
Name one patient population that especially benefits from remote telehealth monitoring.
What are patients with chronic diseases (e.g., diabetes, hypertension)?
True or False: Telehealth is only for computers, not smartphones.
What is False?
The VA’s national telehealth program was launched in this decade.
What is the 2000s? (2003)
During a telehealth emergency, use a quick ____________ to assess the patient’s mental or physical status.
What is SURVEY?
The VA App Store provides secure links to these types of tools.
What are VA-approved health apps?
This is a risk when patients have poor internet or limited devices for telehealth.
What is digital divide or lack of access?
Myth or Fact: Patients still have to travel to a VA facility for every telehealth visit.
What is Myth?
This is the term for remote monitoring of vital signs from home.
What is remote patient monitoring?
Before starting a telehealth visit, it’s important to do this in the Virtual Medical Room.
What is LOCKING the VMR (Virtual Medical Room/Record)?
This portal allows Veterans to send secure messages to their healthcare teams and access telehealth resources.
What is My HealtheVet?
Telehealth can expand care, but this must be addressed to ensure all Veterans benefit equally.
What is health equity or addressing disparities?
Myth or Fact: Telehealth quality and security are regularly monitored and updated by the VA.
What is Fact?