Everyone Matters
A grant-making non-profit that provides grants up to $10,000 for Insight Global employees and consultants experiencing financial hardships due to unplanned events, with no expectation of repayment.
IGFF
After a consultant's first month, how often do you reach out to them?
Every 6 Weeks
This is what NPS stands for
Net Promoter Score
Where you update your Engage notes
Consultant Roster
Automated Message for key reminders (timesheets, pay day, benefits, etc.)
SENSE
The expectations meeting before a consultant starts an assignment
Orientation Meeting
These consultants score you between 0 and 6 on your NPS survey. They are mostly dissatisfied with your service.
Detractor
To avoid backouts, we want to ensure we are engaging with our consultants at least this much per week before walking in the door
How are you liking your new role? And other relationship building questions take place during this Engage Call
First Month
Placing a candidate before they roll off of contract
Redeploy
These are Consultants who give you a 9 or 10 on your NPS survey
Promoters
Consultants hired at new accounts, low pay rates, or historical backout accounts make them this
At Risk
You set this up for your consultant in Req Catalog to find them a redeploy opportunity
Saved Search
The percentage of your OCL you strive to achieve engaged
80% +
These consultants score 7 or 8 on your survey, meaning they're somewhat satisfied but not fully sold on your services.
Passives
The term used to describe a candidate who backed out after starting or who was let go before the first 90 days of employment
Early Term
The number of days to redeploy a consultant without a break in benefits coverage
60 Days
A meeting that helps IG gauge how well a consultant is performing during the contract
CPR
The company who runs NPS Surveys
clearlyrated
This job board historically has the highest back out rate
Indeed