Nature of Commerce
Factors influencing consumer decisions
What to buy
Where to buy
Credit
100

A consumer is someone who purchases _____ & _____ to satisfy their needs and wants.

Goods and services

100

How much is it? Usually the first thing consumers want to know.

Price

100

Money received regularly from work, property, business or investment. 

Income

100

Myer is a type of what?

Department Store

100

An advantage of this payment method is it's accepted almost everywhere, some stores even offer a discount.

Cash

200

Advertising, product placement, and influencer campaigns are all part of what factor that influences consumer decisions. 

Marketing

200

How businesses and sales staff treat their customer. It can leave the customer feeling valued or unvalued if done poorly. 

Customer Service

200

A business entity or individual that sells goods or services directly to consumers for personal or household use

Retailer

200

This business purchases goods from the manufacturer in large quantities and sells them to retailers. 

Wholesaler

200

Afterpay is a form of what credit type?

Buy now pay later

300

These goods can't be used repeatedly, often they can be used only once. 

non-durable

300

Consumers who don't have a lot of free time are heavily influenced by what factor?

Convenience

300

A plan detailing what to spend your money on over a week, month or year. 

Budget

300

These shops are where manufacturers sell their goods directly to the public. 

Factory Outlet

300

This form of payment is characterised by high interest rates and often even special offers for using it such as Qantas points. 

Credit Card

400

These resources are goods used to make other goods. E.g a tractor 

Capital (goods)

400

The amount of money that households have available after saving and income taxes. 

Disposable Income. 

400

Comparing retailers, products and warranties to ensure you get the best deal. 

Comparison Shopping

400

This shopping method makes comparing products very easy but you have a high chance of impulse buying due to its ease. 

Online Shopping

400

This payment method involves paying for bills electronically and automatically. Often used for mobile phones, internet etc

Direct Debit

500

What an individual gives up in order to satisfy a need or want.

opportunity cost

500

Set of basic values, perceptions, wants, and behaviours of a particular community or group of individuals. 

Cultural factors
500

This term refers to the act of purchasing goods or services without prior planning or careful consideration

Impulse Buying

500

Purchasing directly from this business is likely to result in the lowest price. 

Manufacturer

500

This payment method is a favourite of online retailers, consumers like it because of its ability to obtain a refund if a dispute arises. 

Paypal

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