Consumer Rights
This Consumer Right affirms that the consumer deserves a solution or mediation for their complaint
What is the Right to Redress
The first thing you should do if you discover a problem with an item
What is Stop using the item
In this type of economy, there is little government intervention
What is a free market economy
This protection agency deals with food quality and safety
What is the Chemistry, Food and Drug Division
Goods must be of merchantable quality and safe for intended users
What is the Right to Safety?
You MUST have this item if seeking redress about a purchase
What is the receipt
In a free market, these two things regulate prices
What is demand and supply
This protection agency deals with product quality and standards
What is The Trinidad and Tobago Bureau of Standards
At the point of sale, to get the information I need it is important that I do this
What is Ask questions
This Consumer Right asserts that you get satisfactory answers and know all you should about a product
What is the Right to Information?
The email address you should send your complaint to if you would like to access the help of the Consumer Affairs Division
What is consumeraffairs@gov.tt
With little government control, consumer protection agencies use this to help consumers make wise decisions
What is public education/information
This Ministry is the parent Ministry responsible for the CFDD
Who is the Ministry of Health
True or False it is a consumer's responsibility to maintain a healthy environment for future generations
What is True
I have options and I am not afraid to use them.
What is The Right to Choose/Choice?
You have buyers remorse and no longer want the item you purchase. It is in perfect condition. You file a complaint. Is it legitimate?
No
What are price surveys
This Unit of the TTBS monitors measuring instruments such as scales, rulers and weights to ensure they meet registration requirements
What is the Metrology Unit
What should I do with receipts after a purchase
What is Save the receipts/Put them in a safe place
I can report any dissatisfaction to the supplier or the Consumer Affairs Division
The Right to Complain
This type of redress allows for you to choose another item in the store of equal value at another time
What is a credit note
This consumer right is the MOST important to utilise in a free market economy
What is the right to choose/choice
This Ministry is the parent Ministry responsible for the TTBS
The Ministry of Trade and Industry
Besides verbal, it is important that I obtain a warranty in this manner
What is in print or writing