Consumer lending
Where can you find the tools (calculators) and product information for consumer lending?
Sharepoint: Sales product guide
What are the financial wellness credits for a home equity line of credit/ unsecured line of credit?
15 fwc
What is the best credit card for someone that is establishing credit or is rebuilding credit?
Secured credit card
Client has multiple high interest credit cards they are looking to consolidate, which product/s would be best for them?
Term loan, latitude credit card, home equity line
Do we refinance auto loans?
Yes, we can refinance auto loans not held at key bank.
What product/'s can you use as overdraft protection?
Preferred credit line, home equity line of credit, and all of our credit cards excluding the secured credit card.
What are the financial wellness credits for our credit cards, cash back, latitude and key2more?
10 fwc
Do any of our credit cards carry an annual fee?
NO
Client is looking to upgrade their bathroom, what product/s are solutions for the client?
Home improvement loan, keo
What is our maximum term on an auto loan?
72 months
Is there an annual fee on a preferred credit line?
NO, in fact there is no annual fee on our auto, home improvement, unsecured loans as well. Including no origination fee.
15 fwc
How long is the promotional rate of 0% on our lattitude card?
15 months
Client purchased a home a couple years back at 7% APR and have multiple credit cards with balances to furnish the home. They are looking at options, what would you recommend?
Referral to your mortgage partner ( Refinance their mortgage or if they have enough equity they can get a keo)
What is our maximum term on an unsecured personal loan?
84 months
What is a home improvement loan good for?
Renovating, remodeling, and improving your home. Also includes pools
10 fwc
How does our clients get the full 2% cash back?
All clients will earn 1%, add another 1% with our relationship benefits.
Your client just turned 18 what credit card is the solution?
What is the minimum and maximum loan amount for our unsecured loan?
minumum $2,000, maximum $50,000
What is the minimum loan amount for an unsecured personal loan?
$2,000
What are the financial wellness credits for a mortgage?
50 fwc
How many days to complete a balance transfer?
6O Days
A client had a mishap and their account went into the overdraft, what is the best lending product solution/s would you offer your client?
Preferred line of credit or a credit card
What is considered a new vehicle for auto loans, what year can we not finance?
New is current model year, +1 or current model year -1
used vehicles, current model year -2, not to exceed current model year -8