Processing
This form of communication is required if a member’s application is missing documentation.
What is a follow-up message/call?
This CA DMV document is completed to change ownership of a vehicle.
What is a Reg 262?
When dealerships are unresponsive on Indirect applications, funders are instructed to reach out to this person.
Who is Sami?
This ratio helps underwriters measure whether a member can afford the loan.
What is DTI?
These three words represent Frontwave’s core values.
What are Passion, Innovation, and Excellence?
When a member applies through Clutch, their credit may be pulled in these two ways.
What is a soft and hard pull?
For a CA state refinance where a borrower is both added and removed, this is the number of checklists funding will receive.
What is 2?
Once sent, members have this long to sign their loan documents before they expire.
What is 48 hours?
This term describes the list of conditions a member must satisfy.
What is Stipulations?
This platform was launched to streamline consumer loan applications.
What is Clutch?
This percentage of “Quality Apps” is considered the standard.
What is 80%?
This type of loan cannot be processed at the branch level.
What is a Solar loan?
When collecting two paystubs, the dates must be within 30 days of this.
What is Date of Application?
This is the credit score model that we use.
What is Experian Vantage 3.0?
Name one of the three strategic initiatives for 2025.
What is Engaged Talent, Financial Performance, or Member Loyalty?
Name three systems that processors use daily.
What is MeridianLink, Keystone, Ignite/Micollab?
This is the number of branches that can instant-issue a credit card.
Bonus: Name the branches.
What is 5? (Mainside, SOI, Pacific Plaza, 29 Palms, and MCRD)
For Auto Express Checks, branches have until this time to provide the remaining stipulations.
What is the next business day?
This is the max term for a cash out refinance.
What is 48 months?
This is John's response to "How are you?"
What is "You're okay, I'm okay"?
Name one recent process improvement made to reduce processor workload.
What is "Processing Block"?
There are 12 U.S. states where members do not hold their vehicle titles directly. Teams must name as many as possible.
What are Arkansas, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Missouri, Montana, New Jersey, South Dakota, and Wyoming?
Name 3 non franchise dealers that are on our approved dealer list. Not including Avis/Hertz/Budget/Car Max/Enterprise
What is Driveline Used Cars Murrieta, Magic Auto & Truck Sales, West Coast Motor Cars?
Of the 5 C’s of credit, a member’s willingness to repay their loan represents this “C.”
What is character?
Name all the CL employees who have previously worked in a dealership.
What is Sami, Joan, Charles?