Project Management Terms
What are stakeholders?
Anyone impacted by the project
Take meeting notes in project meetings
Yes
The project is falling behind, and a senior stakeholder demands a detailed update. How do you handle this situation?
Provide an honest status update, explain the reasons for the delays, and share your action plan for getting back on track.
What is the first step in the project workflow?
Project is submitted via Project Intake Form
What are our standard working hours?
9-5 CST
Who is the Business Owner and what are they responsible for?
Point person from operations who is responsible for the project as a whole
You're working on a project to launch a new website, and one of the features isn't working right. A team member asks you to submit an IT ticket to investigate the issue.
No
A key team member is repeatedly late to meetings and often misses important information. What should you do?
Talk with the team member directly to understand why they're late and try to find a solution.
When is the project plan developed?
After the kickoff call
I'm in a meeting, but there's someone at the door that needs my attention. What should I do?
Send a message in the meeting chat that you must step away for a moment.
(Ex: Apologies, need to step away for a moment. Be right back.)
Which PM methodology is a linear, sequential approach where each phase is completed before moving to the next?
Waterfall
Help resolve conflicts between project team members
Yes
A team member is repeatedly missing their deadlines, and the project is falling behind schedule. What should you do?
Have a one-on-one conversation with the team member to understand the challenges they're facing and work together to find a solution, including possible reallocation of tasks.
What does a PM need to do before the kickoff call?
Create project resources (create project channel, initiate project plan, setup OneNote)
What is a Finish-to-Start (FS) dependency?
Task 2 starts after Task 1 is finished
(Example: You must finish creating the landing page before you can add create a QR code)
What are the 5 phases of a project lifecycle?
Initiation, Planning, Execution, Monitoring & Controlling, Closure
A team member is overloaded and at risk of missing their deadline. They ask you to help complete the work to keep the project on track
No
You’re working on a project to develop marketing materials for an upcoming event. Someone from the event asks you to also help create a post-event survey, which was not part of the original scope. What should you do?
Politely explain that the survey is not part of the original scope, and that approval is needed to add this work.
Discuss the request with the Business Owner, outlining the effect it will have on the projects baseline (increased time, budget, etc.)
When prioritizing incoming project requests, what are the 3 categories projects are rated against?
Strategic Alignment, Revenue Impact, Consumer Impact
You're scheduled to run a project meeting at 1pm. It's 12:58 and the meeting you're currently in is running over time. What should you do?
Politely excuse yourself from your current meeting in order to make the next meeting on-time.
What is Scope?
What is Scope Creep?
Scope- Defines what the project includes (and what it doesn't)
Scope Creep- Additional project work added without proper control
You're leading a marketing campaign for a new hospital initiative that brings support dogs in to visit chronically ill patients. A senior VP informs you that they want you to change which day the dogs come. What do you do?
Politely inform them that it's not your responsibility, and point them in the right direction.
A senior VP emails you and asks you to help them find a new classes and events platform since the one they have doesn't meet their needs. What do you do next?
Politely ask them to fill out the project intake form
What are the 4 key items you need to obtain from the kickoff call?
Goals, Scope, Team Members, Timeline