CONSUMERS
CONSUMER PROTECTION
FTC REGULATIONS
PRODUCT LIABILITY
CASES
100
Someone who buys or leases goods, real estate, or services for personal, family, or household purposes.
What is a consumer.
100
The Cooling Off Rule give this amount of time to cancel a contract made away from the sellers place of business.
What is 3 days.
100
Under state and federal laws, unordered merchandise may be considered this.
What is a gift.
100
This doctrine makes manufacturers or suppliers responsible for selling goods that are unreasonably dangerous.
What is Strict Liability.
100
Peter Anganis saw that CB radios were advertised at a very low price by a store in a shopping center. He went to the store to buy one of the sets. The salesperson told him that the CB radio which was on sale wasn't available and not a good one and that he should buy a better set for $100 more. This violates the FTC regulations of this.
What is bait-and-switch selling.
200
"Let the buyer beware"
What is caveat emptor.
200
Federal Consumer Protection Laws apply to businesses that sell goods/services, real estate, in ______________________ commerce.
What is interstate.
200
BBB stands for.
What is Better Business Bureau.
200
Sales within a state.
What is intrastate sales.
200
Lance Berstein received an unordered tie through the mail and a letter stating that if he did not return the tie within ten days, he would be billed for it. Berstein did not return the tie and refused to pay the bill. Under state and federal laws, undordered merchandise received through the mail can be considered this.
What is a gift.
300
Caveat venditor means.
What is "let the seller beware."
300
A statement that deceives the buyer.
What is fraudulent misprepresentation.
300
Victims of an unfair and deceptive practice should do what two things before seeking third party assistance.
What are speak to the business owner/manager and write a complaint letter.
300
Labels or packages that are false or misleading.
What is misbranded.
300
The Davises purchased a hot-water vaporizer to use at night during the cold and flu season. One evening, Mr. Davis set up the vaporizer in his son's room. His son was playing in his bedroom and knocked over the vaporizer, suffering second-degree burns over several parts of his body. He can sue because of this.
What is product liability.
400
The agency of the U.S. government that promotes free and fair trade competition.
What is The FTC: The Federal Trade Commission.
400
The Negative Option Rule states:
What is the seller sends you announcements describing the current selection from a club/plan and if you want to keep it do nothing and it will be shipped and you billed. If you do not want to keep it you must tell the company within the deadline.
400
Legally binding orders to stop a practice that would mislead the public.
What are cease and desist orders.
400
The difference between adulterated and injurious food or drug.
What is it is adulterated if it contains any substance that will reduce its quality or strength below minimum standards and it is injurious if it contains any substance that makes it harmful.
400
The Ballew Chemical Company advertised its new weed killer, BFC-901, as the most effective weed killer on the market. A television ad claimed that BFC-901 would destroy any unwanted plants without danger to humans or animals. At a hearing held by the FTC, a chemist testified that BFC-901 is poisonous to dogs and cats. The FTC can stop the ads by using this.
What is a cease and desist order.
500
The two ways that consumer protection laws do not protect the customer.
What are acquire the product/service from another consumer and if the product/service is bought for business use.
500
Three examples of Unfair and Deceptive Practice.
What are work-at-home schemes, unordered merchandise, and false advertising.
500
The 3 types of services that are provided by the BBB.
What are provide information on businesses, resolve complaints, and provide information on charities.
500
The Consumer Product Safety Act divides defects into these 3 categories.
What are Manufacturing defects, poor design, and inadequate instructions and warnings about the safe use of the product
500
While shopping, Doris Patino notices that a calculator she wants is $6.95. She is short of cash, however, and doesn't buy it. A week later she notices that the same store is advertising the same calculator- "Regular price $9.95, sale price $7.95." The law the store is violating is this.
What is deceptive pricing.
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